Contact Groupon Merchants Customer Service

Why should I report an Issue with Groupon Merchants?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Groupon, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The new GrouponMerchant app lets merchants manage their Groupon campaign directly from their smartphone.

2. To get started, download the app and sign in with your merchant credentials.

1. I feel like for the first campaign, a little more hands on assistance would make it easier and less frustrating.this app was great at first but then it would not let me log in on my mobile device...I called and they fixed it then it happened again a few days later then they fiedit and it happened again a few days later...I tried and tried to get help ..but through the emil customer service its hopeless, they are slow and ridiculously unknowlegable.

2. The app claims it's unable to establish a connection while all the rest of the features including the voucher list and redeemer work perfectly.

3. The only other aspect of the app that claims it cannot establish a connection is the email form for the support team.User friendly for the most part.

4. Refreshing the screen doesn't work, reinstalling the app doesn't work and restarting the phone doesn't work.

5. Other than that, the graphs and commentary from your guests are great!!I've been a Groupon merchant for quite a long time.

6. These glitches made it impossible to create a deal.The app itself is fantastic and easy to use, the only feature it doesnt have is the ability to update and change things on your own.

7. The chat with an agent feature doesn't work at all.

8. Perhaps its better for higher volume, lower cost products or getting rid of old stock.The ui elements and text is not responsive to the phone size.

9. You work for a quarter of your fee for clients that never intended to come back and pay full price for services.

10. More recent, the support option for live chat or sending an email hasn't worked.

11. The left navigation covers the main area where you would begin creating the new campaign.

1. Fix Groupon Merchants Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Groupon Merchants: Restarting the app will resolve most errors.
2. Update the Groupon Merchants App. Here is how:
   1. On Android goto PlayStore » Search for "Groupon Merchants" » Open Groupon Merchants » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Groupon Merchants » click "UPDATE".
3. Clear Groupon Merchants app cache: Clearing cached data will force your app to retrieve the latest data directly from Groupon Merchants servers.
   1. On Android, goto Settings » Apps » Select "Groupon Merchants" » click Storage » click "Clear Cache".
4. Check Groupon Merchants app permissions. If any of these permissions required to use your device's features are disenabled, Groupon Merchants might not work.
5. Uninstall and reinstall Groupon Merchants. If nothing else has worked, completely uninstall Groupon Merchants then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Groupon Merchants not working

2. Fix Groupon Merchants Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Groupon Merchants be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Groupon Merchants not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Groupon Merchants may not be able to connect to the Internet when running in the background.