Published by Wakim Jraige

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Why should I report an Issue with Agile Planning Poker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wakim Jraige to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Agile Planning Poker

1. The Planning Poker is a consensus technique created in 2002 by James Grenning and made popular by Mike Cohn.

2. Widely used by Agile Development Teams which combines specialist opinion, analogy and disaggregation in an approach to estimate, generating fast and realiable results.

3. This app has a set of decks for your planning poker sessions in agile projects.

4. With animations and highly customizable. ★ Two types of cards visualization (Gallery and Overview). ★ Multiple types of pre-defined decks (Fibonnaci, Modified Fibonnaci, Hours and Sizes). ★ Keep screen on when using the app (Configurable).

Agile Planning Poker Customer Insights

1. UX/UI is also pretty good.Cards can be turned over! Very useful!This app help our project to be more efficiet in our Agile Planning.great thanks for the usecustom card textMost features, most stable, most customizable - it does all the things, including swipe through cards.

2. I was looking for an app with customizable cards.

3. The app proposes this function as a Personal set.

Steps to Troubleshoot & Fix Agile Planning Poker Issues

1. Fix Agile Planning Poker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Agile Planning Poker: Restarting the app will resolve most errors.
  2. Update the Agile Planning Poker App. Here is how:
    1. On Android goto PlayStore » Search for "Agile Planning Poker" » Open Agile Planning Poker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Agile Planning Poker » click "UPDATE".
  3. Clear Agile Planning Poker app cache: Clearing cached data will force your app to retrieve the latest data directly from Agile Planning Poker servers.
    1. On Android, goto Settings » Apps » Select "Agile Planning Poker" » click Storage » click "Clear Cache".
  4. Check Agile Planning Poker app permissions. If any of these permissions required to use your device's features are disenabled, Agile Planning Poker might not work.
  5. Uninstall and reinstall Agile Planning Poker. If nothing else has worked, completely uninstall Agile Planning Poker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Agile Planning Poker not working


2. Fix Agile Planning Poker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Agile Planning Poker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Agile Planning Poker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Agile Planning Poker may not be able to connect to the Internet when running in the background.

Reported Issues