Contact Norbu Customer Service

Why should I report an Issue with Norbu: Stress management?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mindfulness App Dev to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Requesting.Really like using the app, BUT after using the "energy breathing" feature i needed a nap soon after, later on i seen an advert for headspace (on your app, ironically) that showed their sleep time breathing is the exact same method as your energy breathing (inhale, hold, exhale, hold), seems you made a mistake with that.

2. This app is paid but you can use it free of you are truly going to use it which is such a good thing for people like me that need the help but don't have cash for help.It's not your run of the mill meditation app,it brings something new to the table by developing an entire algorithm of exercises to prepare you or placate you in different scenarios.

3. I'm not instantly and insanely relaxed, but this game has immensely helped me out of the sudden and constant stressing and random panic attacks from just the tiny stimuli of stress.Thank you to developer,this app is very helpfulI just downloaded it.

4. It may aswell only allow you to install it if you are going to subscribe since there is so little to use on the free version.This app is really relaxing and I love the mini games the sounds are nice 👍 and I LOVE the breathings of where you can take a break.

5. This stressed me out and made me feel axious so I am unsure weather this app will be good for me due to the strange wording.This app helped me and I don't see one reason people shouldn't atleast try it.

6. As a mental health therapist, I encourage clients working through trauma, chronic pain, and anxiety to use this app.

7. It might be a good game but the English in this game is rather odd and I am not sure if I answered the questions accurately because I am not sure if I understood them as the writer intended.

8. I went t a youth mental health clinic and they were showing me apps that would be better suited for kids with autism.

9. In the results page I had some trouble understanding the categories because I knew all the words I just was not sure what they meant in context.

10. Be good if you research more into energizing breathing methods (if any exist) as it would be very usefulLoved it instantly.

11. Highly recommend it.This has helped me manage anxiety, sleep better, lowered my BP.

1. Fix Norbu Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Norbu: Restarting the app will resolve most errors.
2. Update the Norbu App. Here is how:
   1. On Android goto PlayStore » Search for "Norbu" » Open Norbu: Stress management » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Norbu » click "UPDATE".
3. Clear Norbu: Stress management app cache: Clearing cached data will force your app to retrieve the latest data directly from Norbu servers.
   1. On Android, goto Settings » Apps » Select "Norbu: Stress management" » click Storage » click "Clear Cache".
4. Check Norbu app permissions. If any of these permissions required to use your device's features are disenabled, Norbu might not work.
5. Uninstall and reinstall Norbu. If nothing else has worked, completely uninstall Norbu then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Norbu not working

2. Fix Norbu Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Norbu be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Norbu not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Norbu may not be able to connect to the Internet when running in the background.