Contact Shine Customer Service

Why should I report an Issue with Shine: Calm Anxiety & Stress?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Shine, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I might change my review if it starts working..Great app for helping me set aside some time every day to refocus! The content is very good quality so far and I think the subscription is worthwhile, but I'd still recommend the free features on their own.

2. The meditations are great! short, easy to find and bookmark my faves.I love the features of this app and the mediations are great.

3. The only downside is that it seems like there are certain features currently only available on iOS, like listening to audio versions of the longer articles.Love this app! The notifications and daily reminders are perfect for me.

4. I recommend it for anyone who needs to turn inward and focus on their inner well being.I've been using shine text since they started and I switched to the android app as soon as it was available.

5. Love the meditation and pep talks.I'm still adjusting to using this app regularly -- self-care can be difficult when you're not used to it! -- but every time I do, it's for the better.

6. Keep shining! Edit: forgot to mention this -- would love to be able to schedule my push notifications!It won't let me listen to anything.

7. And thirdly, the Daily Shine no longer updates to a new meditation on the Home page.This is a pretty good app for practicing meditation and mindfulness.

8. A few examples: after pressing play on one meditation, you have to fully close and open the app to start another otherwise the play button does not work.

9. The addition of the "takeaways" summary of the daily audio is a huge help for me to scroll back and remember what I listened to when I get frazzled and can't remember (and don't have another seven minutes to spare).

10. It doesn't feel like someone is texting you and I have to wait until all the messages appear in order to reas them properly.

11. The app offers a lot of options for continuing in mindfulness, and some of them are helpful, like a minute of reflection after meditations.

1. Fix Shine Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Shine: Restarting the app will resolve most errors.
2. Update the Shine App. Here is how:
   1. On Android goto PlayStore » Search for "Shine" » Open Shine: Calm Anxiety & Stress » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shine » click "UPDATE".
3. Clear Shine: Calm Anxiety & Stress app cache: Clearing cached data will force your app to retrieve the latest data directly from Shine servers.
   1. On Android, goto Settings » Apps » Select "Shine: Calm Anxiety & Stress" » click Storage » click "Clear Cache".
4. Check Shine app permissions. If any of these permissions required to use your device's features are disenabled, Shine might not work.
5. Uninstall and reinstall Shine. If nothing else has worked, completely uninstall Shine then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Shine not working

2. Fix Shine Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Shine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Shine not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Shine may not be able to connect to the Internet when running in the background.