Contact Pura Mente Customer Service

Why should I report an Issue with Pura Mente: Sleep & Meditation?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pura Mente to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Great app, help a lot to get back to meditation.What an amazing app, really helps staring into meditation and understand your mind and emotions.

2. I really recommend it.It wasn't that bad but the app crashed and even if I closed the app, I could hear the sound of the sea and I had to uninstall.My experience was really great.

1. Fix Pura Mente Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pura Mente: Restarting the app will resolve most errors.
2. Update the Pura Mente App. Here is how:
   1. On Android goto PlayStore » Search for "Pura Mente" » Open Pura Mente: Sleep & Meditation » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pura Mente » click "UPDATE".
3. Clear Pura Mente: Sleep & Meditation app cache: Clearing cached data will force your app to retrieve the latest data directly from Pura Mente servers.
   1. On Android, goto Settings » Apps » Select "Pura Mente: Sleep & Meditation" » click Storage » click "Clear Cache".
4. Check Pura Mente app permissions. If any of these permissions required to use your device's features are disenabled, Pura Mente might not work.
5. Uninstall and reinstall Pura Mente. If nothing else has worked, completely uninstall Pura Mente then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pura Mente not working

2. Fix Pura Mente Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pura Mente be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pura Mente not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pura Mente may not be able to connect to the Internet when running in the background.