Published by zoom.us on Nov 6, 2024

Report an issue with Zoom Rooms Controller.
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Why should I report an Issue with Zoom Rooms Controller?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of zoom.us to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Zoom Rooms Controller

1. Bring beautiful, simple, scalable video conferencing with wireless content sharing and integrated audio to any meeting space – conference rooms, training rooms, huddle rooms, and executive offices with Zoom Rooms.

2. Zoom Rooms video conferencing systems use appliance or custom hardware deployments to bring high quality video, audio and sharing to any type of space - making it extremely flexible.

3. Simply install the app and follow the on-screen instructions. ● Quick setup to install Zoom Rooms with Google Calendar, Office 365, or Microsoft Exchange. ● Connect with anyone using Zoom Rooms, Android, iOS, Windows, Mac, SIP/H.

4. The Android Tablet app allows you to connect to a Mac, PC, or Zoom Rooms Appliance as the dedicated Zoom Rooms Controller for that room.

5. The tablet screen can be switched to the Scheduling Display mode and placed outside the room to show current availability, display upcoming meetings, and allow you to reserve time for an instant Zoom meeting.

6. The Android Phone app allows you to pair with a Zoom Room, giving you similar control functionality on your personal mobile device.

7. Easily connect to participants on mobile devices, desktops, and in other rooms, anywhere.

8. Meet Happy.

Zoom Rooms Controller Customer Insights

1. And if the app is in the background during a meeting and you bring it up again it shows the srart screen with no way to control the current meeting.For those of you who can't connect since the latest update (7/26/2021) try the following steps: 1) Reinstall this app, 2) Sign in with Email (don't sign in with Zoom), 3) log in with the email and password of your Zoom account.

2. I want to sue this "zoom rooms controller" place for all they have for this nonsense.Whats the point in pairing when there is laod shedding, main pc is off, how can pair mobile device with pc in this situation? It should be standalone app.

3. 4/5 because the "Raise hand" option is buried under 4 menus and is impossible to access quickly, I need that next to the mute button for the way my organization holds Zoom meetings.

4. For what it is, this is a great step forward.chromebook isnt syncing with Huwaei P30 lite ..... which is probably my fault? So I'm resetting up Zoom on Chromebook, come to a halt coz of course cant remember the password.

5. On Zoom generally, I sometimes get the feeling Im on hold for a few moments, while rest of group talk or watch a short film.....mmmmmWhat a load of bull****.

6. All I need is to be able to access zoom meetings for my training.

7. Authentication issues aside, I like this app as an alternative to using a keyboard and mouse to attend Zoom Meetings.

8. I used celluler data and quickly downloaded zoom app on mobile so that can continue my class.

9. You should then be able to connect to your Zoom Rooms as before.

10. Are you kidding all they needed to do was read and comprehend my issue from the beginning! Not a bunch of emails : ( No they didn't solve my problem unless they're going to purchase a tablet for me ,because that was the end resultThe app is flawed and not fit for practical use.

11. I was using zoom on pc.

Steps to Troubleshoot & Fix Zoom Rooms Controller Issues

1. Fix Zoom Rooms Controller Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Zoom Rooms Controller: Restarting the app will resolve most errors.
  2. Update the Zoom Rooms Controller App. Here is how:
    1. On Android goto PlayStore » Search for "Zoom Rooms Controller" » Open Zoom Rooms Controller » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zoom Rooms Controller » click "UPDATE".
  3. Clear Zoom Rooms Controller app cache: Clearing cached data will force your app to retrieve the latest data directly from Zoom Rooms Controller servers.
    1. On Android, goto Settings » Apps » Select "Zoom Rooms Controller" » click Storage » click "Clear Cache".
  4. Check Zoom Rooms Controller app permissions. If any of these permissions required to use your device's features are disenabled, Zoom Rooms Controller might not work.
  5. Uninstall and reinstall Zoom Rooms Controller. If nothing else has worked, completely uninstall Zoom Rooms Controller then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Zoom Rooms Controller not working


2. Fix Zoom Rooms Controller Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Zoom Rooms Controller be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Zoom Rooms Controller not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Zoom Rooms Controller may not be able to connect to the Internet when running in the background.

Reported Issues

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