Published by LegalZoom

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Why should I report an Issue with LegalZoom?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LegalZoom to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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LegalZoom Customer Insights

1. I've tried to reach legalzoom a couple of times in reference to my account and the status, bit all of the animated circles the system leads through is extremely prohibitive in the process.App seems somewhat functional, but it errors out after viewing it.

2. Does not give me confidence when running a business or trusting it with my personal info.I purchased the LLC March 19...at one point the app said that there was an issue with the state...but now I have uninstalledand reinstalled the app, but the app says there is a purchase required.

3. We are all on our phones and conduct business on our phones these days and this app is very basic, not everyone is going to be at their computer all the time.

4. Again Legalzoom is misleading and a rip-off! Be carefulLegalZoom I think it's time to upgrade and work on this app.

5. Don't waste your time or money.Be careful, Legalzoom is a rip off and misleading.

6. No one can use this app without something going wrong! Time to work on this app for all the paying customers!They imply one thing and do another.

7. Every single time I open the app it tells me it couldn't load the content, but if I delete it and reinstall the app it will work one time.

8. I paid for licensing services they implied they would do(but won't) they are going to tell you what you need and ask for more money.

9. They are completely useless and offer absolutely nothing but a bunch of wasted time and money.

10. I paid twice for a business license last year and I still don't have my licenses, they blame it on a third-party business as if thats my problem.

11. THEY DONT GUARANTEE ACCURACY.For any future users, if you call LegalZoom you will be put on hold without music.

Steps to Troubleshoot & Fix LegalZoom Issues

1. Fix LegalZoom Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LegalZoom: Restarting the app will resolve most errors.
  2. Update the LegalZoom App. Here is how:
    1. On Android goto PlayStore » Search for "LegalZoom" » Open LegalZoom » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LegalZoom » click "UPDATE".
  3. Clear LegalZoom app cache: Clearing cached data will force your app to retrieve the latest data directly from LegalZoom servers.
    1. On Android, goto Settings » Apps » Select "LegalZoom" » click Storage » click "Clear Cache".
  4. Check LegalZoom app permissions. If any of these permissions required to use your device's features are disenabled, LegalZoom might not work.
  5. Uninstall and reinstall LegalZoom. If nothing else has worked, completely uninstall LegalZoom then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LegalZoom not working


2. Fix LegalZoom Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LegalZoom be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LegalZoom not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LegalZoom may not be able to connect to the Internet when running in the background.

Reported Issues