Published by Saba Software Inc. on Oct 12, 2023

Report an issue with Cornerstone Classroom.
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Why should I report an Issue with Cornerstone Classroom?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Saba Software Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Cornerstone Classroom

1. No username or meeting number is required. - As a registered user, schedule or start ad-hoc sessions, and view existing sessions. - Interact with other participants by using VOIP or cellular audio, video conferencing, text chat, and emoticons. - View the meeting content including slides, images, whiteboard and high-quality screen share initiated by the presenters.

2. It meets enterprise security requirements and has a ten year track record of reliability and scalability. - Join a secure (SSL enabled) or regular virtual sessions on the go with just an email invitation link.

3. Download the free Cornerstone Classroom mobile app to join or host eMeetings, Virtual Classes, or Webinars right from your Android smartphone or tablet!

4. Take the step up into Enterprise Class Web Conferencing with Cornerstone Classroom, the solution that Business Professionals and Educators depend on.

5. Cornerstone Classroom has the most intuitive and interactive user interface in the industry.

6. *** Only use with Cornerstone Classroom 8.

Cornerstone Classroom Customer Insights

1. I hope this gets fixed.Crashes Everytime I try to log into the meeting!Sound only plays back through phone's speakers (won't work through Bluetooth headphones).

2. Product when it was Centra worked but has went backwards under Sabagreat app for conf meetingsbad the worst app everExcellent ExperienceNiceAudio playback only through phone speakers.

3. Most annoying thing about this app.Terrible user interface and poor reliability, use something else.Saba sucks..terrible support.

4. Cant use headphones, meetings have to be heard via speakers and can not lower the volume.

5. Not headphones or bluetooth.

6. Unfortunate otherwise a fairly decent app.

Steps to Troubleshoot & Fix Cornerstone Classroom Issues

1. Fix Cornerstone Classroom Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cornerstone Classroom: Restarting the app will resolve most errors.
  2. Update the Cornerstone Classroom App. Here is how:
    1. On Android goto PlayStore » Search for "Cornerstone Classroom" » Open Cornerstone Classroom » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cornerstone Classroom » click "UPDATE".
  3. Clear Cornerstone Classroom app cache: Clearing cached data will force your app to retrieve the latest data directly from Cornerstone Classroom servers.
    1. On Android, goto Settings » Apps » Select "Cornerstone Classroom" » click Storage » click "Clear Cache".
  4. Check Cornerstone Classroom app permissions. If any of these permissions required to use your device's features are disenabled, Cornerstone Classroom might not work.
  5. Uninstall and reinstall Cornerstone Classroom. If nothing else has worked, completely uninstall Cornerstone Classroom then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cornerstone Classroom not working


2. Fix Cornerstone Classroom Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cornerstone Classroom be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cornerstone Classroom not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cornerstone Classroom may not be able to connect to the Internet when running in the background.

Reported Issues