Published by Perigee AB on Nov 8, 2024

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Why should I report an Issue with Seven - 7 Minute Workout?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Perigee AB to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Seven Customer Insights

1. (For one thing, it's refreshing that it doesn't have images of underclothed people doing workouts, which distracts from my purpose for exercising.) The Full Body workout is consistently doable and customizable for length of time for each exercise, so I can increase the time as I build strength.

2. Some exercises using small equipment like resistance bands and yoga bricks would be nice too.Great clips and cartoon models; not a data hog.

3. But on the bad side it has very bad things at the same time: the subscription is insane for what it offers, compared to any other app: $10 a month!! For the same thing over and over? Really? And then, the training is demanding you to practice every day for 7 months on a row, no exceptions, to keep some kind of "progress".

4. Furthermore, I can't ever get workout intervals to change! I spend more time adjusting the app, and being frustrated by it than I do working out!First time I've done it and it was great.

5. That has kept me in great shape and surprisingly boosted my endurance.I wish more than one free workout was accessible without paying for the app, but I like it well enough to have used it off and on for several years.

6. If I am truly a beginner, would be nice to access a $5 pack of beginner-levels? The "first timer" during the 7d free trial was great.

7. On one side, the variety of the exercises is great and the effect that it has on you with just (usually) 7 mins a day is noticeable.

8. The workouts are effective and great for busy people.

9. It's great to have this app on my watch! However it's buggy (registers most of my exercises twice when I only do them once).

10. All in all though great app, it's definitely getting me off my chair!Would love a web version of it.

11. I really miss a web version of it to play the workouts on my laptop or a big monitor instead of my tiny phone screen.

Steps to Troubleshoot & Fix Seven Issues

1. Fix Seven Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Seven: Restarting the app will resolve most errors.
  2. Update the Seven App. Here is how:
    1. On Android goto PlayStore » Search for "Seven" » Open Seven - 7 Minute Workout » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Seven » click "UPDATE".
  3. Clear Seven - 7 Minute Workout app cache: Clearing cached data will force your app to retrieve the latest data directly from Seven servers.
    1. On Android, goto Settings » Apps » Select "Seven - 7 Minute Workout" » click Storage » click "Clear Cache".
  4. Check Seven app permissions. If any of these permissions required to use your device's features are disenabled, Seven might not work.
  5. Uninstall and reinstall Seven. If nothing else has worked, completely uninstall Seven then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Seven not working


2. Fix Seven Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Seven be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Seven not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Seven may not be able to connect to the Internet when running in the background.

Reported Issues