Published by ICA Spara AB

Report an issue with ICA Stammis.
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Why should I report an Issue with ICA Stammis – mer än bara bonus?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ICA Spara AB to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

ICA Stammis Customer Insights

1. You should take a page and learn from the top rated apps on Playstore and see how they offer services in English!Would be great if you added an option to switch to english :)It does not even open.

2. "Can I get kontant, 200kr?" "Of course" [actions ensue] "Oh it seems that your card is of the kind that can't take out money." Doesn't happen if you don't blip.

3. Needs to be fixed.The app never opens, it stuck on the initial splash screen and that's it.Hi, This comment is edited and posted in response for the below reply as i don't have an option to comment multiple times.

4. And small payments e.g. for selling stuff on blocket does not show up so it looks like I have worse balance than I really have.Doesn't work.

5. Card-reader user journey: blip the card, boolean flag= this card can't take out cash because it was blipped.

6. Separate the freakin' booleans, amateur developer.used to be great, now it won't fetch data from sooner than 24 Jan 2019 Edit: now it works again, except there is no app icon.

7. Also, why is the expenditures the big number? it doesn't make any sense, the big number should be the balance.

8. Both the app and the card reader in the store have program-breaking level glitches.

9. Applications must be developed for "customers", and not as you told "Swedish customers".

10. App: stuck on no-internet connection.

11. All other apps work.

Steps to Troubleshoot & Fix ICA Stammis Issues

1. Fix ICA Stammis Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ICA Stammis: Restarting the app will resolve most errors.
  2. Update the ICA Stammis App. Here is how:
    1. On Android goto PlayStore » Search for "ICA Stammis" » Open ICA Stammis – mer än bara bonus » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ICA Stammis » click "UPDATE".
  3. Clear ICA Stammis – mer än bara bonus app cache: Clearing cached data will force your app to retrieve the latest data directly from ICA Stammis servers.
    1. On Android, goto Settings » Apps » Select "ICA Stammis – mer än bara bonus" » click Storage » click "Clear Cache".
  4. Check ICA Stammis app permissions. If any of these permissions required to use your device's features are disenabled, ICA Stammis might not work.
  5. Uninstall and reinstall ICA Stammis. If nothing else has worked, completely uninstall ICA Stammis then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ICA Stammis not working


2. Fix ICA Stammis Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ICA Stammis be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ICA Stammis not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ICA Stammis may not be able to connect to the Internet when running in the background.

Reported Issues