Contact GOV.SA Customer Service

Why should I report an Issue with GOV.SA?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Digital Government Authority to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. SA App aims to be a one-stop platform that provides access to all government services and information for KSA citizens and residents.

2. SA App is the official mobile application of the Unified Government Portal GOV. SA. *To benefit from the application features, users need to have an ABSHER account.

3. Connecting citizens with services to make their lives easier by reducing the complexity of finding and understanding government services. The GOV.

4. We're always excited to hear from you!

1. Easy to find for quick access inquiry through online.this is very problematic app because not available at Play store for Android phones and also there is no features to to edit or update inform...there is serious problems with app..dont know how people suffering with this app's issuesLogin only available? How i login if no sign-up option.

2. Must i create account first.

1. Fix GOV.SA Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GOV.SA: Restarting the app will resolve most errors.
2. Update the GOV.SA App. Here is how:
   1. On Android goto PlayStore » Search for "GOV.SA" » Open GOV.SA » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GOV.SA » click "UPDATE".
3. Clear GOV.SA app cache: Clearing cached data will force your app to retrieve the latest data directly from GOV.SA servers.
   1. On Android, goto Settings » Apps » Select "GOV.SA" » click Storage » click "Clear Cache".
4. Check GOV.SA app permissions. If any of these permissions required to use your device's features are disenabled, GOV.SA might not work.
5. Uninstall and reinstall GOV.SA. If nothing else has worked, completely uninstall GOV.SA then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GOV.SA not working

2. Fix GOV.SA Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GOV.SA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GOV.SA not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GOV.SA may not be able to connect to the Internet when running in the background.