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1. I also never had the option to file a weekly claim with the app.I wish it worked, but every time I try to create an account it just says "unable to create account please try again." The help and support tab just says to make sure you're using the most up to date version of Chrome, Edge, Firefox, or Safari even though I'm accessing it from the app.
2. I'm trying to upload documents right now that I've been told need to be Uploaded to day and they didn't even get the feature update and till 30 minutes ago, 7:30 at night and now it won't let me submit my documents.
3. Way easier than any other method, and I get reminders on my phone to do my vehicle registration.My weekly updates are not installed on the app until almost midnight, making me late on getting my weekly renewals and for unemployment.
4. I will save my time and disc space and delete the app and rely on websites to do what I need to.The app has an assistant for questions you have, but if it provides a link for more information, you can't click the link.
5. And, they took the time to respond, which I appreciate! -- Internal error message - Virginia is using this for PUA applications for self employed/gig workers and so far, I'm not impressed.
6. Have not been able to get past the blue spinning wheel of death on either phone or laptop.Save yourself time and headache and don't download.
7. Obviously no care put into the updates as these have been problems for over a year at this point.It worked great right after first installing it.
8. Tried accessing the website on a browser to see if there was any difference but it still just gives me the same errorUPDATED: After posting my review, the developers fixed the problem and the app ran fast and smooth.
9. It appears to be an extra layer of confusion between the user and the actual government websites that need to be accessed.
10. Keyboard background stays permanently on screen after any typing, and back button exits entire app and leaves whatever you were working on.
11. This app is supposed to be your government assistant app...ha! Whomever the 'government' hired to develop this app needs to scrap it and start over.
I have been trying to contact since 2022 no response. I'm getting sue and should not. I got approved for gov to go have email with approval landlord didn't get no payment now he is sueing me
I have been ignored for a year about my payment to landlord. He trying to sue me not my fault. I got approved he never got payment
Need to know I'm I receiving rental
Hello I am trying to contact someone please. I have just received a eviction notice. I had filed out an application in February and nobody has tried to contact me or call. Can someone body please give me a call ASAP.
I need a replacement card go2gov card.
I can't sign into my account. My landlord can't remember what months she signed me up for!!! Her name is Vicky phone number 5403821977. My name is Justin Dudley new email is vercisehamma88@redacted my phone number is 5408353794 please call me to fix this I can't see my emails most of the time thank u my address is 595 republic rd Apt J-100. I can't access my account forgot password and it won't send link to my new email. The email was dudleyjustin4@redacted but I can't access it no more. My bday is 1-14-1986. If need social please call and thank u and please let me know the months the landlord signed for so I can do the same. Thank you and have a good day!!!
I'm trying to see why my check is on hold for my rent to the landlord I been approved since may I'm getting a victon soon
confirmation number 2407956 do you have all of the documents needed for my rent relief request? THIS IS NOT A COMPLAINT! DON'T HAVE A CONTACT NUMBER!
how do i sign up for rent relife
In February I submitted an application for the state of Virginia for 200-off rent relief. Has my application been approved yet? My customer number is 987488061750
Please call me at 571 6468436 ASAP I filled out my Rent Relief request application but my landlord is in Florida and claims they can't access the gov2go.vom app to fill out the Landlord section , I completed the tenant section
Yes I'm just checking on my application it's been 2 weeks ago
hello i work for CW Francis and i have a few tendons that put in for rent help but its been months can someone look in to them please.
I am the landlord for Gloria Menelly, 5006 Amboy Ct. We have been applying for relief since Dec 2021. She is having trouble uploading the 7 pages of the lease. We have tried putting it in a zip file, seperate pages etc. When she called previously for update they told her they had the signature page and everything was fine, that was over 45 days ago. Now she got a message today that they need the lease. She cant seem to get the lease to go as 1 upload. Can we get a person to call her and help her and will we have to wait another 2 months. Glorias confirmation #2243320 and Gail Bond confirmation # 121621. Please help Gail Bond
cannot log in to my account for my tenant spoke with many people at gov2go and the could not help. why does it take so long for the landloard to get paid? i have been waiting 3 months.
I try to log in and its blank
i would like to speak to someone on phone please
dear sirs, my tenant used this old email above that I no longer have, it works for the application but I will not get anything you send me, my new email. luigi657@redacted. please change it in the system and maybe a new pass word too? big problem, please let me know using luigi657@redacted. 7033427903
I am getting 403 forbidden when I try to file my weekly claim. Please help me. Can I get a call please? 804-821-4744
Need to get a gov2 go account with my new email cause I can't get in my old account
Im having problem filling benfits. The va.go gov says im in but cant fipe weekly ui. Need help please
i reapplied for unemployment from 4/14/2021 and i got the letter of how much i am going to get and still haven t received a payment can you please help me i send many email to customers service they said okay we take care of the money and they send to me email told me our records indicate there is an active issue but i told them me be i answer qusation by mistake after this they said we send money soon but i have comformation number when i claimed every week
I have been using Gov2go all of 2020 and it worked now the site has changed and it wont let me log in it am using the correct password and it flashes me the dashboard but then it puts me back to login I have tried everything!!!! I have changed my password successfully but it wont take it and says its incorrect. I need to file and application and make a claim. I need my benefits!!!!
I cant log into my gov2go app because I forgot my password and I can't get into my email to have a link sent to me to reset my password because my phone that I used to set up my gov2go account and I don't remember my password to be able to log into my email to get a link emailed to me
My benefits are all fucked up help me please
please can you help me to upload my 1099, even through the cut off date was may 28, I did it wrongly, please help me to do it. I try to do it this morning, it says IT HAS PASSED, I SENT IT LAST YEAR, CAN SOMEONE HELP TO EXTEND IT 1 DAY, PLEASE HELP
My 2go gov app isnt working it saying 403 forbidden
I am unable to create an account to file for unemployment
The gov to go app suspended me from useing it to file my weekly pua claim and it will not let me complete my application online i need help ASAP my name is Joseph p Barnes please help me getting my weekly teleacert filed so i can recive my payment my cell is 202 423 0319
It says im receiving direct deposit already but i cant find where the money is how can i find it
i need my pin reset
I been trying to create a gov2go account but it keeps coming up saying unable to create account try back later/ same saying over and over what's up with that
Nothing shows up for week 16 of filing on my dashboard? System errors or is there something I haven’t done?
i dont see the weekly claim for week 16 and im trying to file for it
Gov2go has been down for days says maintenance. Can't apply for unemployment
I am trying to created account. through Gov 2 GO for my peuc for unemployment
I am need help
Can’t file my claim
Need help fixing where I am suspended due to filing well u all wouldn't fix it and I didn't know it said it didn't go threw but I guess it did
I am not getting anymore weekly benefit payments more then month and I don't know is there anything wrong in my file. Will not I receive anymore pandemic benefits ?
For what I am not received anitime page
I have certified for the past 7 weeks, each one being accepted. What is the problem with releasing the funds?
I am unable to log in since Sunday, Monday and Tuesday. My email and password are correct. Please help.
Hello my name is nitsuh fanta i signed Gov2go but i have realy hard time to do my weekly certification please i need help. can you explane to me how to do it also can you send me phone numbner for customer service? i did everthing but i see submission failure. pls pls i need help thank you agian
As requested, I have been using Gov2Go for the past month to file weekly benefit claims. I attempted to file this week's claim earlier today and continue to receive an error message that I have already added the claim and am unable to get to the screen to file the claim. Please advise how to proceed.
I am unable to file my weekly unemployment claim for this past week.
Cant file my weekly claim on gov2go but was able to file over the phone
I've been filling claims for a few weeks and I haven't gotten any payments. I can't get anyone on the phone either
I broke my phone and I don't remember my information for the 2gov login
please help I have several different emails under my social and my name in the start of my unemployment I had made one and then my husband and then some time went by and another one was made I have no idea which one I need to use. I need one up-to-date can you please get one fix for me so that I can have the convenience of others using the app thank you so much
I'm lost by pin number
That didnt work and that not the right email it marquettehuff79@redacted that's what it is I can us my wife phone jus need the past code to the email marquettehuff79@redacted
I'm forget 6 diget pass code can get this number?
Why did my timeline never update or display any of my PUA information so I could file weekly online instead of having to call in every week which is a BIG hassle most time. Why is there not an option under my account to file my weekly PUA online. I never seen anything other than a few messages in my inbox.
On November 12, I reapplied for weekly unemployment benefits, and was told I qualified for these through the end of April – however, when attempting to apply for weekly certification here in Virginia (the Virginia employment Commission) , last night, your site read ‘Our system indicates that you have no available weeks to file.’ The VEC’s customer contact number - 866-832-2363 - is just a loop of recorded messages, so I cannot reach a live customer service agent. Do you have any direct customer service number I can use, please? Thank you, John Meyering 226-68-0952 john@redacted 571-435-2805
junkins1@redacted is invalid Thanks
I have not received any payment for the week for December 19 and25 and when I called my card it's saying having issue and can't access my account this is just started today with me not be able to here my balance are anything please email me are call5402182937 thanks
Someone hacked my account I need to change my email address and pin my new email address is craighead917@redacted I want my new pin to be 1969
Hi, How come I could't file for my PUA on December 19 and December 26, 2020. Please help. Thank you.
I was not able to file online for the week ending in 1219 the last available week that I see is the week ending in 1212 I had to call the VC and they said that I did have a plan that I can file and they went ahead and file it for me is there an issue with the site why can't I see the current weeks to file?
Please help me get into my account so i can continue doing my claims.
I haven't receive my result and i need to travel on friday. test done on tuesday 1st of december 12.23.1964 dob 3057633642
How do I apply for my claims
App doesn’t work cannot get benefits. Cannot reach unemployment tried n tried
When will my PUA benefits be put on my prepaid Mastercard?
Last weeks payment was direct deposited but the bank refunded the money to the depositor which would be u guys how do I go about getting last weeks funds reissued on way2go card
need help logging into my account. I changed my email and I think i might have entered it incorrectly and now i can't log into my account can someone please help me asap
Hello, I am writing this email to inquire about the payment of my PUA. It has been more than five months since I applied for PUA. However, I haven't heard any thing from you since then. I have already received a letter that states my weekly payment from va state and the federal government. nevertheless, no fund was transferred to the mastercard that was mailed to me months ago. therefore, please tell me what I have to do inorder to correct the problem. sincerely,
Have customer service rep from va employment commission call me at (804) 451-0806 or (804) 721-3056. Ty
Lost card
My old email is myv2889@redacted I no longer have access to it. I need to file my unemployment so I can pay my bill due on Thursday. I can't stop crying I don't remember the password to my account please help me as soon as possible. I don't know my old email password or my gov2go .
Assistance program
I never received my card and I was approved for peuc and I've been claiming weeks
I downloaded the app to file my LWA, but it will not accept my document. Please help!!
Hey!! Good evening I am writing you this message because I am trying to claim my pua benefits, and It will not let me so how do i go about to claim my benefits...
How do I submit my W2 for proof of income
Cant upload my 1099 to the gov2go site.
Your app is still not loading onto my phone. It just states that it is going to load soon onto my phone!