Contact DealerSocket Sales Customer Service

Why should I report an Issue with DealerSocket Sales?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DealerSocket, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. After the new update today, the app has crashed 2x during outbound calls and the call function from the opportunity screen is working intermittently.I really want to like this app, but it's clunky and difficult to navigate, the layout is very poorly optimized, has so much potential but it's far more efficient to just do everything from the desktop instead of jumping through hoops to make this app work.

2. app closes all the time and have to login constantly or check it hourly so you make sure arent missing a customers email, text replies or a new internet lead.This app takes care of everything I need to keep track of and contact my customers.

3. takes for ever, I don't really know why companies still using this CRM when other ones out there are better for work with and easier than this, the apps are so easy to work with, but I have not choice but continue , hopefully they have a little time to upgrade their system!!!🙄This app just barely covers the basics of what it should be able to do.

4. i have to back out to the customers info page to send out a email and click 2, 3 different pages forward just send out a email.

5. Take that five seconds over the course of two or three hundred calls a day and that is an easy twenty minutes wasted just navigating this app.probably worst customer app ever had to use.

6. To make just one verifiable phone call to a customer requires clicking through five separate menus and screens.

7. The app screen size no longer fits my phone screen since the "update" and I can not touch certain task areas.

8. Everytime there is an auto update I have to delete and reinstall to get certain functions to work again.

9. Makes it incredibly hard to keep notes, call clients, and respond to leads in a timely manner.

10. You can scan and save drivers licenses ( no it crashes and you loose all customer info so make sure you write it down before you hit save! 3.

11. You can send videos via email ( you actually can not, it will crash the app and loose the contents of the email.

1. Fix DealerSocket Sales Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DealerSocket Sales: Restarting the app will resolve most errors.
2. Update the DealerSocket Sales App. Here is how:
   1. On Android goto PlayStore » Search for "DealerSocket Sales" » Open DealerSocket Sales » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DealerSocket Sales » click "UPDATE".
3. Clear DealerSocket Sales app cache: Clearing cached data will force your app to retrieve the latest data directly from DealerSocket Sales servers.
   1. On Android, goto Settings » Apps » Select "DealerSocket Sales" » click Storage » click "Clear Cache".
4. Check DealerSocket Sales app permissions. If any of these permissions required to use your device's features are disenabled, DealerSocket Sales might not work.
5. Uninstall and reinstall DealerSocket Sales. If nothing else has worked, completely uninstall DealerSocket Sales then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DealerSocket Sales not working

2. Fix DealerSocket Sales Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DealerSocket Sales be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DealerSocket Sales not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DealerSocket Sales may not be able to connect to the Internet when running in the background.