Published by Webinar Tehnologii OOO on Nov 15, 2024

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Why should I report an Issue with MTS Link: meetings & webinars?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Webinar Tehnologii OOO to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MTS Link: meetings & webinars image 1 contact MTS Link: meetings & webinars image 2

About MTS Link: meetings & webinars

1. Connect from anywhere - high-quality picture and sound. - Stability of communication - service availability level of 99.

2. MTS Link - a platform for online meetings, teamwork, and business communications.

3. We are constantly adding new features and improving the performance of the application. Follow the news!

MTS Link Customer Insights

1. Not supporting huawei devices, can't use it in chrome even I am using it to open the link, it needs 'chrome downloaded from googleplay' indeed, couldn't find a way to add the event to the calendar, it just..... too sucks in my experience with it, both phone and tablet.Everything was working well, but I had many links to join as a student and the I didn't get redirected to the app on my phone although I have the app updatedПоявилась "Unknown error occurred".

2. Works awful everywhere.(for example changing time of the recording is pain)The app is a disaster whether on a phone or on a PC as a web application.

3. It hogs the GPU, rapidly drains the battery— and meanwhile somehow manages to have the most laggy and janky interface imaginable.Looks like application tries to download whole internet to my phone.

4. Though I'd prefer to have chat on the side when I need instead of on the full screen because switching between a presentation and a chat is tiring.In Redmi note 9 pro I can't even change volume level.

5. Самый отвратительный ux.This application doesn't allow you to switch sound from speakers to microphone (before it was possible, that application would switch sound by the God will, currently impossible).

6. My first rate was 5 stars.I would like picture-in-picture mode for the video feed and landscape mode for the interface.

7. Other than that, the app works fine.Useful, easy app to use.

8. First time everything works properly.

9. But the application itself is comfortable and easy to use.

10. Crashing on start up, lagging, works very unstable.

11. Instantly shows calendar but no panel to choose other calendar I usually use.

Steps to Troubleshoot & Fix MTS Link Issues

1. Fix MTS Link Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MTS Link: Restarting the app will resolve most errors.
  2. Update the MTS Link App. Here is how:
    1. On Android goto PlayStore » Search for "MTS Link" » Open MTS Link: meetings & webinars » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MTS Link » click "UPDATE".
  3. Clear MTS Link: meetings & webinars app cache: Clearing cached data will force your app to retrieve the latest data directly from MTS Link servers.
    1. On Android, goto Settings » Apps » Select "MTS Link: meetings & webinars" » click Storage » click "Clear Cache".
  4. Check MTS Link app permissions. If any of these permissions required to use your device's features are disenabled, MTS Link might not work.
  5. Uninstall and reinstall MTS Link. If nothing else has worked, completely uninstall MTS Link then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MTS Link not working


2. Fix MTS Link Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MTS Link be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MTS Link not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MTS Link may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • не использую продукт

    — by Вероника Ковалькова 3 months ago