Published by LinkedIn on Nov 29, 2023

Report an issue with LinkedIn Sales Navigator.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with LinkedIn Sales Navigator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LinkedIn to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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LinkedIn Sales Navigator Customer Insights

1. And when you choose to cancel, ALL INMAIL GET DELETED AS OPPOSED TO TRANSFERRED TO YOUR LINKEDIN MESSAGES? HOW ABOUT MONEY-MAKING SCAM ALERT!Making user to purchase this app is a fraud, I have signed in on LinkedIn and there they offered me one month subscription free for premium account, when I accepted the offer there it was clearly written that you can cancel the subscription any time and I will be charged monthly from next month of I don't cancel the subscription.

2. 5900.Some bugs, or design / implementation flaws, but overall quite useful of a tool.Absolute joke this app is, made me sync my calendar when I go to turn it off it logs me out of the app and a message appears asking me to clear the cache due to a bug on the app? It's pointless even though it's free for a month there's no point!Badly produced application.

3. In theory, it's a logal app, what's been produced... Rubbish.Crashes a lot, bit clunky / windows 2000 compared to LinkedIn appGreat app but the mobile interface can be optimized to be a lot more seamless.The app was crushing all the time i tried to send an inmail.

4. When searching leads, always returns to start of list rather point of scrolling.INFINITELY POOR! Tried trial period.

5. USELESS! Found out after fact Read Receipts default setting's OFF after sending dozens of InMails, so not certain if messages were even read.

6. Not very user friendly, cannot edit messages(this is available in regular Linkedin) or delete them.

7. Now it says that i cannot send any message.

8. The app keeps crashing everytime I try and send a message.

9. User experience needs complete re-assessing.

10. I have cancelled my subscription but they have still charged me Rs.

11. However, it forced me to install core sales navigator which is of no use for me.

Steps to Troubleshoot & Fix LinkedIn Sales Navigator Issues

1. Fix LinkedIn Sales Navigator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LinkedIn Sales Navigator: Restarting the app will resolve most errors.
  2. Update the LinkedIn Sales Navigator App. Here is how:
    1. On Android goto PlayStore » Search for "LinkedIn Sales Navigator" » Open LinkedIn Sales Navigator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LinkedIn Sales Navigator » click "UPDATE".
  3. Clear LinkedIn Sales Navigator app cache: Clearing cached data will force your app to retrieve the latest data directly from LinkedIn Sales Navigator servers.
    1. On Android, goto Settings » Apps » Select "LinkedIn Sales Navigator" » click Storage » click "Clear Cache".
  4. Check LinkedIn Sales Navigator app permissions. If any of these permissions required to use your device's features are disenabled, LinkedIn Sales Navigator might not work.
  5. Uninstall and reinstall LinkedIn Sales Navigator. If nothing else has worked, completely uninstall LinkedIn Sales Navigator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LinkedIn Sales Navigator not working


2. Fix LinkedIn Sales Navigator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LinkedIn Sales Navigator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LinkedIn Sales Navigator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LinkedIn Sales Navigator may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi Team My Linked Account is temporarily blocked I request you to cancel my free trail subscription.

    — by Jenny 1 year ago