Published by FFIN Bank LLC on Jun 28, 2024

Report an issue with Cifra bank.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Cifra bank?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FFIN Bank LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Cifra bank image 1 contact Cifra bank image 2

About Cifra bank

1. Добро пожаловать в мобильный банк «Цифра банк»! Приложение позволяет максимально оперативно и комфортно управлять своими финансами, а также быть в курсе совершаемых операций в режиме реального времени. - найти ближайший к вам банкомат или офис банка. Благодаря приложению «Цифра банк», вы сможете ощутить полную свободу и легкость в управлении своими денежными средствами круглосуточно и в любой точке мира!

Cifra bank Customer Insights

1. Собственно вопрос - для чего оно нужно приложению?Не могу войти, после одноразового пароля возвращает на страницу логин/парольДобавьте выбор языка в настройки приложенияУбожество.

2. Very reliable.Невозможно зайти без разрешения доступа к телефону.

3. Great for the basic things you need with the bank.

Steps to Troubleshoot & Fix Cifra bank Issues

1. Fix Cifra bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cifra bank: Restarting the app will resolve most errors.
  2. Update the Cifra bank App. Here is how:
    1. On Android goto PlayStore » Search for "Cifra bank" » Open Cifra bank » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cifra bank » click "UPDATE".
  3. Clear Cifra bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Cifra bank servers.
    1. On Android, goto Settings » Apps » Select "Cifra bank" » click Storage » click "Clear Cache".
  4. Check Cifra bank app permissions. If any of these permissions required to use your device's features are disenabled, Cifra bank might not work.
  5. Uninstall and reinstall Cifra bank. If nothing else has worked, completely uninstall Cifra bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cifra bank not working


2. Fix Cifra bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cifra bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cifra bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cifra bank may not be able to connect to the Internet when running in the background.

Reported Issues