Published by Spikes Labs on Jul 21, 2024

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Why should I report an Issue with Roku Remote: RoSpikes(WiFi/IR)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Spikes Labs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Roku Remote: RoSpikes(WiFi/IR)

1. Enjoy easy and neat UI with top features. ✓ No Manual Setups. ✓ Don't have Wi-Fi? ✓ Access Roku Channels directly from RoSpikes app like YouTube, Netflix, Prime, Hulu etc. ✓ Write Text from Phone to TV directly with inbuilt fast keyboard.

2. Install this RoSpikes Roku Remote controller app and use lots of other features like Casting Local Media, Control vai IR Infrared, Audio/Video player, Shaking feature etc.

3. RoSpikes is a best free and simple app to control Roku Streaming Dongles and Roku TVs such as Haier/Hisense/Philips/Sharp/TCL/Element/Insignia/Hitachi, RCA Roku TVs.

4. We are NOT affiliated with Roku, Inc. and this app is an Unofficial product.

5. Stream your Photos, Music and Video on big TV screen.

6. Private Listening and Screen Mirroring is Supported.

7. Drop us an email in case if any issue is found.

8. It Supports Wi-Fi and IR modes.

9. Please do not give low rating to our app without trying it fully.

10. This app is properly tested and policy compliant.

Roku Remote Customer Insights

1. Also, a built-in mic like on the RokuMy original Roku remote JUST stopped working in the middle of looking through videos, so I searched to buy a new one and saw that there were free phone apps! This one had good reviews with customer service feedback so I thought I'd give it a try.

2. The layout is super user friendly, and it connects to your Roku in a snap.This one works! Tried a few other Roku remote apps, none of them worked.

3. I picked the home button, and to my surprise actually worked with just a slight touch! It is so easy to use! I haven't tested everything yet, but I am happy I can watch tv and it was so easy, a child can do it! This is free too! Thank you!I never leave reviews, but this app actually works! Thank you, thank you, thank you! Even I could figure it out and I was exhausted and out of sorts (I had just moved).

4. The volume function on the app is a little bit of a pain, (the speakers towards the bottom) you have to press and wait until the volume indicator vanishes.I have tried every single Roku remote on here.

5. Within a matter of minutes I was back to my videos! I LOVE it! I haven't used it on all things yet...hulu, prime, etc... but so far for the last hour it's been perfect! Easy to use... and you don't have to point it at your TV! lolThis is one of my most used apps.

6. Thanks for not showing me ads though, I guess that's cool.My new roku remote stopped working.

7. Even when not in the middle of moving still lose my remote and randomly decides the volume doesn't work.

8. It connects very easily and has all the controls and options as the remote that came with my Roku tv.

9. I love this app!!Works really well, and I like how the first screen you see is the remote, instead of having to navigate to it.

10. I give this app a 4 star rating because 1 it's easy to use and the most helpful feature of this app is the keyboard and volume feature.

11. Also, quite often when I'm switching between different devices it says "Device search busy..." and takes multiples tries to work.

Steps to Troubleshoot & Fix Roku Remote Issues

1. Fix Roku Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Roku Remote: Restarting the app will resolve most errors.
  2. Update the Roku Remote App. Here is how:
    1. On Android goto PlayStore » Search for "Roku Remote" » Open Roku Remote: RoSpikes(WiFi/IR) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Roku Remote » click "UPDATE".
  3. Clear Roku Remote: RoSpikes(WiFi/IR) app cache: Clearing cached data will force your app to retrieve the latest data directly from Roku Remote servers.
    1. On Android, goto Settings » Apps » Select "Roku Remote: RoSpikes(WiFi/IR)" » click Storage » click "Clear Cache".
  4. Check Roku Remote app permissions. If any of these permissions required to use your device's features are disenabled, Roku Remote might not work.
  5. Uninstall and reinstall Roku Remote. If nothing else has worked, completely uninstall Roku Remote then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Roku Remote not working


2. Fix Roku Remote Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Roku Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Roku Remote not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Roku Remote may not be able to connect to the Internet when running in the background.

Reported Issues