Contact TrackWallet Customer Service

Why should I report an Issue with TrackWallet: Expense Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NinthFi to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. (Example: Icons afor accounts and icons for categories are separate.) I have an account that I'm saving for a future car and would like to use the car icon, but I can't since they are separate.The one-time purchase of the premium version of the app is definitely worth it! I am new to adulting/budgeting.

2. Cannot count transfers towards a category or budget.hello. i bought a one month subscription because of the reasons that i emailed you, in this chromebook, kindly introduce landscape mode so that it does not open in portrait mode in my chromebook.

3. I like to categorize my expenses and income by hand, no hassle like other apps to sync to a bank account only for it to have connectivity issues.

4. I often forget which "parent" the "child" category I want is in, which makes it pretty time consuming to enter in a once-in-a-blue-moon expense.I've searched long and far for a good spending tracking app.

5. Then, there is an important problem to fix as soon as possible: when the app works in background is not necessary inset the pin code or the fingerprint to open it again and this can undermine my privacy.So far I am impressed with how the application looks, feels and functions.

6. Great expense tracker! Super clean and minimal, with all of the information you need right up front and not hidden behind submenus or long scrolls.

7. Great basic functionality to add accounts, enter negative for debt.

8. Good for tracking income and expenses, still need work on the budgeting part.

9. ThanksExcellent experience, great UI! One thing to be added is import data option.

10. Con: Lost the ability to add an interest percentage on accounts with a recent update.

11. A web version would be helpful in the future.Nice App, great UI/UX.

1. Fix TrackWallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TrackWallet: Restarting the app will resolve most errors.
2. Update the TrackWallet App. Here is how:
   1. On Android goto PlayStore » Search for "TrackWallet" » Open TrackWallet: Expense Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TrackWallet » click "UPDATE".
3. Clear TrackWallet: Expense Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from TrackWallet servers.
   1. On Android, goto Settings » Apps » Select "TrackWallet: Expense Tracker" » click Storage » click "Clear Cache".
4. Check TrackWallet app permissions. If any of these permissions required to use your device's features are disenabled, TrackWallet might not work.
5. Uninstall and reinstall TrackWallet. If nothing else has worked, completely uninstall TrackWallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TrackWallet not working

2. Fix TrackWallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TrackWallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TrackWallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TrackWallet may not be able to connect to the Internet when running in the background.