Published by Mobile_V5 on Aug 15, 2024

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Why should I report an Issue with Photo Gallery - Album, Vault?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mobile_V5 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Photo Gallery - Album, Vault

1. Photo Gallery can easily hide and encrypt your photos and videos to keep secret to the secure Vault, keep your privacy absolutely safe.

2. Photo Gallery is fast, lightweight and the home for all your photos and videos, automatically organized your photo, videos, album, GIF and easy to share.

3. This smart gallery is your new essential picture app, Gallery Album is the best application for image & video viewing that works for Android device users. - Find your photos and videos faster with automatic organization.

4. Photo Gallery has advanced photo editing suite, such as auto-enhance which will make your photos look their best with one-tap.

5. Photo Gallery is designed as a smart all in one for private gallery, Gallery Vault, photo view, photo edit and photo collage maker app for managing your photo and video albums.

6. Fast refresh gallery collections. - HD browse thousands of gallery photos & Videos and use delete, copy and move to organize your gallery albums. - Folders and SD Card support.

7. Photo Gallery is not only a quick gallery, but also a powerful photo editor and photo collage maker. - A beautiful and simple user interface.

8. Photo Gallery helps you stay organized, so you can spend less time managing and more time enjoying pictures, and more time sharing memories with your friends or family members.

9. The hidden photos and videos won't be visible in the system gallery and all other apps.

10. Photo Gallery is an excellent, full featured Photo gallery and photo editor.

11. Colorful themes and modern design, transparent layered and immersive user interface. - Search photos or videos by date, location.

Photo Gallery Customer Insights

1. Compared to most of the other apps I've tried and uninstalled several days later because of their annoying ads, this is been the main gallery on my phone for several months.

2. My best wishes 🙏Very good photo gallery editing was done in this like a pro no other websites used for editing editing feature was very excellent 👌Hoping the next update.

3. If you can live with the occasional ad then I would recommend this.Always had this on my phone, and now with all the phone's things must change nothing can stay the same, there is about a hondred different Gallery's and stuff that everyone tried and don't work on some phone's and some we must buy, at the end we use only one of them.

4. The developer include a unlimited time deletion on the recycle bin instead of 99 days option as a max option.Sometimes crash while viewing and zooming in hi-res image.Good app overall but no option to turn off ads such as purchase add free version.

5. But just think how long this will keep, nothing is the same at the end this will all be gone also.Excellent photo gallery, it has excellent features, well done 👍, the best gallery.thank you very much.

6. I've tried clearing the cache, updating the app, restarting my phone, unistalling then re-installing, but nothing stops the app from getting stuck on the ad screens.

7. I'll update in a few months either way.Was a great app, but now all the full screen ads that pop up after you click on anything, freezes the app, doesn't even fully load the ad, and forces you to close the app using your HOME or RECENT APPS button then re-opening it.

8. There are to many options with better features available to bother.I don't mind the ads, my Sony no longer has its own Gallery app so I needed something.

9. The editing options are great, and the app is excellent for the most part.

10. I put ALL my photos in albums, and when I have to open quickly to show a client a photo, this is a major pain in the A$$.

11. I had an issue and wrote my review based off of that issue but the developer has been in touch and resolved this.

Steps to Troubleshoot & Fix Photo Gallery Issues

1. Fix Photo Gallery Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photo Gallery: Restarting the app will resolve most errors.
  2. Update the Photo Gallery App. Here is how:
    1. On Android goto PlayStore » Search for "Photo Gallery" » Open Photo Gallery - Album, Vault » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Gallery » click "UPDATE".
  3. Clear Photo Gallery - Album, Vault app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Gallery servers.
    1. On Android, goto Settings » Apps » Select "Photo Gallery - Album, Vault" » click Storage » click "Clear Cache".
  4. Check Photo Gallery app permissions. If any of these permissions required to use your device's features are disenabled, Photo Gallery might not work.
  5. Uninstall and reinstall Photo Gallery. If nothing else has worked, completely uninstall Photo Gallery then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photo Gallery not working


2. Fix Photo Gallery Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photo Gallery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photo Gallery not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photo Gallery may not be able to connect to the Internet when running in the background.

Reported Issues