Contact Metro Market Customer Service

Why should I report an Issue with Metro Market?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Kroger Co. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It puts convenience, savings and rewards at your fingertips. - Easily build your online shopping list, and use it to shop in-store or to place your online order. - View your Weekly Ads and quickly add sale items or specials to your shopping list. - Load digital coupons directly to your Shopper’s Card and use them to save on items from your shopping list. - Get even more savings when you choose items from our Smart Suggest feature. - Refill your Metro Market Pharmacy prescriptions directly from your phone or tablet.

2. Just type in your prescription number, select your Pharmacy and schedule a convenient pickup time. - Use our locator to find the closest Metro Market store or fuel center. - View your purchase history.

3. Use it to create standard orders that will save you time. - Save BIG with exclusive promotions, personalized offers and bonus rewards.

4. To use the Metro Market app, you'll need a Metro Market digital account.

5. Save time and money with the Metro Market app!

6. You can register for your account and link your Shopper’s Card through the app.

7. Looking for a faster, easier, more rewarding shopping experience?

8. If you don't have a Shopper’s Card, you can create one when you register to access all of these savings and rewards!

1. The in store availability accuracy is also not great.ordering online is a struggle and it signed me off after I selected a pick up time snd when I arrived there were 2 orders but I only got the first partial one.

2. Metromark referred me to a customer service telephone number and spoke to a REAL person! He loaded the app on his personal phone and I followed his keystrokes - NOW I know how to use the digital coupons.

3. For instance, I can't eat peanuts or peanut products without getting diarrhea - so it's very important to me to know what might be in any substitute nut product I'm getting.Had issues using digital coupons on two separate occasions.

4. As of June 2019, it's missing one seemingly trivial feature... the ability to sort coupons, shopping list and other lists by department.

5. I need to get groceries asap and this is horrible considering I have 2 small children on my own and need this service at this time.

6. Not sure if it's intentional for maximizing attention it something, but SUPER annoying.Horrible. Had no problems for months and months, and now I get an error every time I attempt to login.

7. Was told I had to have friend bring wrong items back after they went twice for pick up.

8. He not only delivered my groceries without an error but he also told me about my reward points that I earned.

9. Performance is also rather poor.Great app, very helpful for when I need groceries fast.

10. Still, they are to be complimated in how they handled my problemZack delivered my order Sunday, March 5 on a timely basis.

11. It says to contact via phone if problem persists but when I call it just refers me back to the website.

1. Fix Metro Market Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Metro Market: Restarting the app will resolve most errors.
2. Update the Metro Market App. Here is how:
   1. On Android goto PlayStore » Search for "Metro Market" » Open Metro Market » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Metro Market » click "UPDATE".
3. Clear Metro Market app cache: Clearing cached data will force your app to retrieve the latest data directly from Metro Market servers.
   1. On Android, goto Settings » Apps » Select "Metro Market" » click Storage » click "Clear Cache".
4. Check Metro Market app permissions. If any of these permissions required to use your device's features are disenabled, Metro Market might not work.
5. Uninstall and reinstall Metro Market. If nothing else has worked, completely uninstall Metro Market then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Metro Market not working

2. Fix Metro Market Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Metro Market be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Metro Market not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Metro Market may not be able to connect to the Internet when running in the background.