Contact Lola Market Customer Service

Why should I report an Issue with Lola Market?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Comprea to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Your groceries will be delivered to your designated location in up to 2 hours. • Ability to make changes to your shopping cart before receiving your order.

2. If you forgot something, use our flexible shopping cart to complete additional products. 5.

3. Our professional shopper will do your shopping the way you like it and deliver it to your home at the time you choose.

4. Select the products and add them to your shopping cart. 2 .

5. Indicate the time frame and address for delivery of your order. 3 .

6. Lola Market is an application with which you can do your shopping from Biedronka, wherever you are.

7. Free delivery from 250 PLN. 1.

8. You will be charged after you receive your purchased items. 4.

9. Pay directly in the app in a 100% secure way.

10. Order your groceries today and free yourself from the rush!

1. Complete disrespect of the costumer's time and money.I've found this app very useful during this crisis though the billing method is hella confusing and you have to wait a few days for delivery due to the Covid-19 crisis.

2. I fully recommend them :)I tried to order from this company and they have so far changed my delivery time 3 times! They are now saying that instead of delivering my order today (Saturday) that they will be delivering it on Monday.

3. The support doesn't reply and here I am trying for 2 days to place an order, with my money taken but with no product delivered.

4. Also if you cancel your order you will not get a refund for 2 to 7 days and it looks like they also keep they fee that charge and only give you back the money for the products.

5. The payment procedure is also confusing and inconvenient for the costumer, you get charged before and after the order and sometimes it takes a while for them to refund your first payment.

6. More work needed on the billing and customer service response times but kudos for the essential service you're providing.I'm really glad I found the app, been very helpful during the lockdown.

7. As for the User Experience, this is ridiculous and if I knew where, I would definitely report the platform for not providing the users with the option to cancel an order.

8. LolaMarket is a ridiculous service that should stay in Spain if they don't have the resources to expand internationally.With this unfortunate situation, I have used the app several times for home delivery.

9. Guys, this app should be tested by your support, not by customers.Awful app and support! I added my card, the amount was withdrawal from my account, but in ths app the "pay" button is still active, as if I didn't pay already.

10. Sometimes the shoppers ask if you want to replace items but most of the time they don't and you end up paying way more for alternatives you didn't want, even if you set the app so the shopper doesn't replace anything.

11. They take the money even before someone picks up the order and then there's no way to get a refund unless you email them.

1. Fix Lola Market Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lola Market: Restarting the app will resolve most errors.
2. Update the Lola Market App. Here is how:
   1. On Android goto PlayStore » Search for "Lola Market" » Open Lola Market » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lola Market » click "UPDATE".
3. Clear Lola Market app cache: Clearing cached data will force your app to retrieve the latest data directly from Lola Market servers.
   1. On Android, goto Settings » Apps » Select "Lola Market" » click Storage » click "Clear Cache".
4. Check Lola Market app permissions. If any of these permissions required to use your device's features are disenabled, Lola Market might not work.
5. Uninstall and reinstall Lola Market. If nothing else has worked, completely uninstall Lola Market then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lola Market not working

2. Fix Lola Market Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lola Market be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lola Market not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lola Market may not be able to connect to the Internet when running in the background.