Contact Metro Online Customer Service

Why should I report an Issue with Metro Online?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of blueEX to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Our METRO Online app provides a seamless shopping experience, enabling you to shop anywhere, anytime, and access top-quality groceries and household items delivered to your doorstep, all while enjoying exclusive deals, flexible delivery options, and same-day delivery service.

2. Welcome to METRO Online, where we've redefined shopping to make it easier, faster, and exceptionally convenient. 🛒 Diverse Selection: Discover a vast array of products, spanning groceries, electronics, household essentials, and more.

3. We're your all-in-one shopping solution. 📦 Effortless Deliveries: Ordering is a breeze, and we'll deliver your items right to your door, ensuring the utmost food quality and safe delivery, even for meat and frozen items, all within the same day. 📆 Flexible Scheduling: Take charge of your schedule!

4. Arrange grocery deliveries according to your convenience, up to a week in advance. 💰 Exclusive Savings: Stay within budget with our exclusive offers and deals, including Metro Post, Web Exclusive, and Mega Deal Offers.

5. Enjoy unmatched convenience by shopping for groceries, electronics, and more online, with the option for same-day delivery.

6. METRO Online empowers shoppers with a convenient, efficient, and quality-focused shopping journey.

7. At METRO Online, you can buy a wide range of products online in Pakistan at the best prices.

8. Shop, save, and relish the best deals, all in one place.

9. Our commitment to affordability ensures you get the best discounts and promotions.

10. Join us today for a smarter way to shop and enjoy exclusive deals that enhance your purchases.

1. I am planning to uninstall it.Worst experience ever, promotion and prices not seen properly, application is too slow, filters not working, sorting feature isn't provided and the bad thing is to have it update every time after opening.

2. not to mention that I have not been able to place an order ever since! there were lot of other ways if you needed to boost foot traffic.This app is a game-changer for anyone who relies on public transportation and seeks convenience, efficiency, and a stress-free journey.

3. It logs the user out of the account after the update and then gets stuck on login screen which forces you to create a new account and add your address, dob etc again.Then it losses you saved cart.

4. Then some items that are available on non-login website of Metro do not show up in search of the app.And to add insult to injury, even the prices of items are different on 2 different accounts on 2 different phones.Very pathatic updateed version.

5. I am so disappointed 😔The new version is pretty bad one.. Last version was more than fine, had more options and was user friendly but the new one is opposite.. Even it has no option to select day of delivery.. Summing up, it's a poor experience..poor execution.

6. Excellent work!The app never picks the correct location and can't even search location, I have to find close by area on my map and at the time of checkout can't even edit the address to add it completely so I put address in instructions.

7. not only has this unscheduled update ruined the online shopping experience, it will definitely make an impact on retaining your customers (including me).

8. the app update was supposed to make things easier and faster but it instead is difficult and has been a terrible experience.

9. When i input the email address and password and click 'login' the loading sign keeps moving in circles and nothing happens.Worst app.

10. Navigating through the different features and options is intuitive, making it easy to plan my trips and access vital information within seconds.

11. But at the time of order placing, all my efforts reached at the point of zero.

1. Fix Metro Online Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Metro Online: Restarting the app will resolve most errors.
2. Update the Metro Online App. Here is how:
   1. On Android goto PlayStore » Search for "Metro Online" » Open Metro Online » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Metro Online » click "UPDATE".
3. Clear Metro Online app cache: Clearing cached data will force your app to retrieve the latest data directly from Metro Online servers.
   1. On Android, goto Settings » Apps » Select "Metro Online" » click Storage » click "Clear Cache".
4. Check Metro Online app permissions. If any of these permissions required to use your device's features are disenabled, Metro Online might not work.
5. Uninstall and reinstall Metro Online. If nothing else has worked, completely uninstall Metro Online then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Metro Online not working

2. Fix Metro Online Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Metro Online be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Metro Online not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Metro Online may not be able to connect to the Internet when running in the background.