Contact Authorize.Net Customer Service

Why should I report an Issue with Authorize.Net Mobile POS?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Authorize.Net to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Having to manually sign in every single time in front of a customer is just a pain this app would be great paired with the physical readers that are available if I could sign in with my fingerprint.I really like the service and the flexibility of the app.

2. The password doesn't save, so you have to input your 8 digit combination password over and over.It works BUT the authorize button it's right at your hand and 9 times out of 10 the signatures are incomplete for bumping on the button prematurely.

3. Clients still bumping into the authorize button and processing prematurely before signature can be completed.There needs to be a place to write a reference on the receipt.

4. Have customers standing here waiting for nonsense.easy to use, the only improvement i would suggest is when you are logged out for inactivity, that you are returned to the home screenApplication crashes every time you try and set receipt in settings.

5. I put in the correct login info for 4 months and it is a hit and miss, more miss then hit.You have to login every single time, it is such a hassle.

6. We would love to be able to put a reference or customer name on transaction.I would give it no stars if I could.

7. Every single other app does this app has not been updated since 2019 please consider adding this feature.

8. When its time to change your password you can't log in until you get on computer and change password.

9. Hasn't been updated since 2015? How is this possible?It works when it wants to.

10. I tried to email you instead of leaving this review but you don't read the emails sent to that address anymore.

11. Constantly kicks us out when our passwords are valid and u have to re login with every transaction.

1. Fix Authorize.Net Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Authorize.Net: Restarting the app will resolve most errors.
2. Update the Authorize.Net App. Here is how:
   1. On Android goto PlayStore » Search for "Authorize.Net" » Open Authorize.Net Mobile POS » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Authorize.Net » click "UPDATE".
3. Clear Authorize.Net Mobile POS app cache: Clearing cached data will force your app to retrieve the latest data directly from Authorize.Net servers.
   1. On Android, goto Settings » Apps » Select "Authorize.Net Mobile POS" » click Storage » click "Clear Cache".
4. Check Authorize.Net app permissions. If any of these permissions required to use your device's features are disenabled, Authorize.Net might not work.
5. Uninstall and reinstall Authorize.Net. If nothing else has worked, completely uninstall Authorize.Net then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Authorize.Net not working

2. Fix Authorize.Net Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Authorize.Net be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Authorize.Net not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Authorize.Net may not be able to connect to the Internet when running in the background.