Contact Spectranet Selfcare App Customer Service

Why should I report an Issue with Spectranet Selfcare App - Spectranet Nigeria?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Spectranet Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Data balance is always wrong even after refreshing which does not work.

2. The unlimited night browsing does not work either, it deducts from your data.

3. They offer double data, and free midnight browsing which is cool, but the network goes off often.

4. I can still browse though, but browsing without knowing how much data you have left is like walking blind.The app is OK but definitely needs more work.

5. All in all, a necessary app for the service.Safe to say that other networks now offer cheaper data plans with greater range within Nigeria.

6. Was hoping that feature would come with the update.I feel horrible being forced to give 1 star!!! You should ve getting NO STAR!!! Useless app that does not work.

7. Cleared data, uninstalled and reinstalled and it just does not work.

8. I no longer have access to my data balance, and as if that isn't bad enough, it tells me my subscription has already expired, even though it's still in two days' time.

9. Its frustrating that they can interrupt your business meetings and work because of the constant fluctuations in the network.

10. Customer service lacks proper knowledge unless you meet the right person...You guys have introduced bigger bugs with your latest update.

11. In all, Spectranet's network is crappy; only good for those rare moments for heavy downloads.The app itself is great but the service is big scam.

1. Fix Spectranet Selfcare App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Spectranet Selfcare App: Restarting the app will resolve most errors.
2. Update the Spectranet Selfcare App App. Here is how:
   1. On Android goto PlayStore » Search for "Spectranet Selfcare App" » Open Spectranet Selfcare App - Spectranet Nigeria » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Spectranet Selfcare App » click "UPDATE".
3. Clear Spectranet Selfcare App - Spectranet Nigeria app cache: Clearing cached data will force your app to retrieve the latest data directly from Spectranet Selfcare App servers.
   1. On Android, goto Settings » Apps » Select "Spectranet Selfcare App - Spectranet Nigeria" » click Storage » click "Clear Cache".
4. Check Spectranet Selfcare App app permissions. If any of these permissions required to use your device's features are disenabled, Spectranet Selfcare App might not work.
5. Uninstall and reinstall Spectranet Selfcare App. If nothing else has worked, completely uninstall Spectranet Selfcare App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Spectranet Selfcare App not working

2. Fix Spectranet Selfcare App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Spectranet Selfcare App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Spectranet Selfcare App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Spectranet Selfcare App may not be able to connect to the Internet when running in the background.