Published by Medical Joyworks LLC

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Why should I report an Issue with Explain Medicine?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Medical Joyworks LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Explain Medicine

1. In Explain Medicine, facts and their explanations are directly backed by citations to papers in peer-reviewed journals or standard textbook chapters, making the reference tool a must-have for even the most time-pressed and demanding clinicians.

2. Explain Medicine is a reliable and easily accessible medical article repository, serving as a rapid refresher for healthcare professionals and students keen on evidence-based knowledge.

3. To date, Explain Medicine holds more than 700 articles, in 40 medical specialties, available to readers - all free of charge.

4. It is an ongoing endeavor, with new content being added all the time, thanks to the contributions of a team of over 100 doctors.

Explain Medicine Customer Insights

1. Its a really good application, with to the point stuff that helps medical personnel to quickly review some of the major conditions that are faced on daily basis.

2. Otherwise it is a great application.Would have given 5star if there is an option to increase the font size.

3. Only thing I wish it had, zoom to increase the large of text or the size thru a setting.Amazing app.

4. But it would be better to add to the already existing database of appThis application is wonderful and a everyday companion to learn medicine.

5. If you add more number of diseases and more branches of medicine, then it will become perfect.This is the type of app I have been looking for.

6. I would appreciate if you uploaded explanations for common respiratory conditions: COPD, Pleural effusion, empyema.

7. Just a small drawback, there are limited conditions, if only more diseases are added, thus app would be simply mesmerising.

8. It does not overload your brain with irrelevant information and unhelpful diagrams.

9. Font size is too small for my eyes personally.

10. Each and every addition in this app will be appreciated if you are intending to,while keeping the same format and not letting the bugs in.

11. Keep up the good work.

Steps to Troubleshoot & Fix Explain Medicine Issues

1. Fix Explain Medicine Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Explain Medicine: Restarting the app will resolve most errors.
  2. Update the Explain Medicine App. Here is how:
    1. On Android goto PlayStore » Search for "Explain Medicine" » Open Explain Medicine » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Explain Medicine » click "UPDATE".
  3. Clear Explain Medicine app cache: Clearing cached data will force your app to retrieve the latest data directly from Explain Medicine servers.
    1. On Android, goto Settings » Apps » Select "Explain Medicine" » click Storage » click "Clear Cache".
  4. Check Explain Medicine app permissions. If any of these permissions required to use your device's features are disenabled, Explain Medicine might not work.
  5. Uninstall and reinstall Explain Medicine. If nothing else has worked, completely uninstall Explain Medicine then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Explain Medicine not working


2. Fix Explain Medicine Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Explain Medicine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Explain Medicine not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Explain Medicine may not be able to connect to the Internet when running in the background.

Reported Issues

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