Contact OU Medicine Health Connect Customer Service

Why chat with our AI OU Medicine Health Connect Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of OU Medicine Health Connect.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I thought it should be since I've used it for other video chatsAwesome app! My son and I had his first virtual appointment just now and it went completely smooth and easy to understand and follow.

2. Also during the COVID-19 times it is a much safer way to do this follow up.It was clear video sound I had to learn when to speak and not to speak.

3. It would not work on my Samsung Galaxy Note 8, but ran just fine on my Samsung Galaxy Tab E.This was an excellent way to do a follow up with my oncologist.

4. There's also a lack of a support feature, so I couldn't report any problems in the app.1) The camera part doesn't work.

5. At first the app worked fine, but once I had to get a new phone, I was no longer able to connect with my providers.

6. They didn't show up in my providers list in the messages or when I try to search for them in the given feature.

7. Thumbs up!It seems that the person in the other end is talking to close to the mic but they aren't.

8. The only issue I have is with the quality of video and sound.

9. We were able to stay at home and not expose either of us to other illnesses.

10. Thank you!I think the idea of virtual doctors visits is awesome.

11. Clear sound and picture.

1. Fix OU Medicine Health Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OU Medicine Health Connect: Restarting the app will resolve most errors.
2. Update the OU Medicine Health Connect App. Here is how:
   1. On Android goto PlayStore » Search for "OU Medicine Health Connect" » Open OU Medicine Health Connect » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OU Medicine Health Connect » click "UPDATE".
3. Clear OU Medicine Health Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from OU Medicine Health Connect servers.
   1. On Android, goto Settings » Apps » Select "OU Medicine Health Connect" » click Storage » click "Clear Cache".
4. Check OU Medicine Health Connect app permissions. If any of these permissions required to use your device's features are disenabled, OU Medicine Health Connect might not work.
5. Uninstall and reinstall OU Medicine Health Connect. If nothing else has worked, completely uninstall OU Medicine Health Connect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OU Medicine Health Connect not working

2. Fix OU Medicine Health Connect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OU Medicine Health Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OU Medicine Health Connect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OU Medicine Health Connect may not be able to connect to the Internet when running in the background.