Published by Mocnac

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Why should I report an Issue with Chinese Medicine Life?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mocnac to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Chinese Medicine Life Customer Insights

1. It's only in ChineseI have an ASUS Transformer 701.

Steps to Troubleshoot & Fix Chinese Medicine Life Issues

1. Fix Chinese Medicine Life Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Chinese Medicine Life: Restarting the app will resolve most errors.
  2. Update the Chinese Medicine Life App. Here is how:
    1. On Android goto PlayStore » Search for "Chinese Medicine Life" » Open Chinese Medicine Life » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chinese Medicine Life » click "UPDATE".
  3. Clear Chinese Medicine Life app cache: Clearing cached data will force your app to retrieve the latest data directly from Chinese Medicine Life servers.
    1. On Android, goto Settings » Apps » Select "Chinese Medicine Life" » click Storage » click "Clear Cache".
  4. Check Chinese Medicine Life app permissions. If any of these permissions required to use your device's features are disenabled, Chinese Medicine Life might not work.
  5. Uninstall and reinstall Chinese Medicine Life. If nothing else has worked, completely uninstall Chinese Medicine Life then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Chinese Medicine Life not working


2. Fix Chinese Medicine Life Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Chinese Medicine Life be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Chinese Medicine Life not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Chinese Medicine Life may not be able to connect to the Internet when running in the background.

Reported Issues