Contact Kareo Telemedicine Customer Service

Why should I report an Issue with Kareo Telemedicine?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kareo Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. They request that you login 30 minutes prior to your Telemedicine appointment time but I don't think that is necessary to login that soon so I always login 15 minutes prior to my TelemedicineAwful! As soon as i installed this app, suddenly 14 (yes, FOURTEEN) unauthirized apps got crammed onto my phone, including netflix, fb, candy crush, 5 yahoo apps, 2 solitaire apps and 4 other garbage apps.

2. The Doctor made some adjustments and told me to stop by the Office for my vitals and to schedule my next appointment.I see 2 different types of doctors and also see a Mental Health Therapist twice a month using Telemedicine.

3. I absolutely love using the Telemedicine app because I just remain in my home sitting in my favorite chair and log in to my Telemedicine app about 15 minutes prior to my Telemedicine appointment time.

4. (I was not billed personally, only my insurance and also i used a prepaid card so I wouldn't have to worry about retroactive charges and such.) all in all it is pretty basic and limited, but I suppose it is sufficien.The app takes like a full minute to load a new page, which is pretty unimpressive in 2020.

5. And its painfully obvious support doesn't really care about all of us having the same issues.Your app sucked my battery 70% on one call...it overheated to the point i had to take the cover and back off then hold it in the cold air to end the call.

6. NO WAY will I EVER download this fraudulent app again! Plus, it wants your email, cc info...wth??This Online Virtual Appointment app.

7. Exactly at my scheduled appointment time, Dr Massey popped on.

8. I saw a few people concerned about the card info needed and I agree it's misleading.

9. I logged on a few minutes before my appointment.

10. And now my phone charges slowly as well as won't keep a charge😡😡😡 i don't want to even give u one star.Everything went smoothly.

11. I'm not going to do that and I'm certainly not going to provide my credit card information to such an unpolished and sketchy app.

1. Fix Kareo Telemedicine Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kareo Telemedicine: Restarting the app will resolve most errors.
2. Update the Kareo Telemedicine App. Here is how:
   1. On Android goto PlayStore » Search for "Kareo Telemedicine" » Open Kareo Telemedicine » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kareo Telemedicine » click "UPDATE".
3. Clear Kareo Telemedicine app cache: Clearing cached data will force your app to retrieve the latest data directly from Kareo Telemedicine servers.
   1. On Android, goto Settings » Apps » Select "Kareo Telemedicine" » click Storage » click "Clear Cache".
4. Check Kareo Telemedicine app permissions. If any of these permissions required to use your device's features are disenabled, Kareo Telemedicine might not work.
5. Uninstall and reinstall Kareo Telemedicine. If nothing else has worked, completely uninstall Kareo Telemedicine then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kareo Telemedicine not working

2. Fix Kareo Telemedicine Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kareo Telemedicine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kareo Telemedicine not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kareo Telemedicine may not be able to connect to the Internet when running in the background.