Contact BOLDERBoulder 10K Customer Service

Why should I report an Issue with BOLDERBoulder 10K?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dilltree Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The BOLDERBoulder 10K app provides real-time runner tracking and everything else you need for race day!

1. Made it so much easier to see friends finish.Not able to look if my son has registered, I allowed for his name/group/bib to show and nothing! Lame app organization I have sent an email to the email listed on the web over a week ago and NO responseLiving out of state I could keep track of my son as he was running.

2. I was able to track family and friends throughout the race! It gave mile splits for each person, projected finish time, and the map estimating where the runners were was very good/accurate for my family.

3. loved the ease of use and the alerts for the mile markers.The app really made the day even more fun as we could track our friends as they ran.

4. Very exciting to see his progress and cheer him on from afar! Thank you!I get an App Issue notification every time i try to open it.great tracking.

5. so while i had arrived plenty early, with my sequence number NOT being listed in the master binder, meant i missed my relay start.best running app I have ever used.

6. extremely helpful to track my family in a different wave.

7. Seeing my time and splits so quickly after I finished was also a big plus.Super helpful app and easy to use.

8. was able to watch both of my kids in real time on the route.

9. Loved using it, it made the race very exciting for me as spectator.

10. It was also neat to see where the pro men/women were each split too.I thought this would have more vital info like bib and or sequence number.

11. no such luck in saving me from waiting 40+ minutes, in 3 different lines.

1. Fix BOLDERBoulder 10K Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BOLDERBoulder 10K: Restarting the app will resolve most errors.
2. Update the BOLDERBoulder 10K App. Here is how:
   1. On Android goto PlayStore » Search for "BOLDERBoulder 10K" » Open BOLDERBoulder 10K » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BOLDERBoulder 10K » click "UPDATE".
3. Clear BOLDERBoulder 10K app cache: Clearing cached data will force your app to retrieve the latest data directly from BOLDERBoulder 10K servers.
   1. On Android, goto Settings » Apps » Select "BOLDERBoulder 10K" » click Storage » click "Clear Cache".
4. Check BOLDERBoulder 10K app permissions. If any of these permissions required to use your device's features are disenabled, BOLDERBoulder 10K might not work.
5. Uninstall and reinstall BOLDERBoulder 10K. If nothing else has worked, completely uninstall BOLDERBoulder 10K then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BOLDERBoulder 10K not working

2. Fix BOLDERBoulder 10K Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BOLDERBoulder 10K be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BOLDERBoulder 10K not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BOLDERBoulder 10K may not be able to connect to the Internet when running in the background.