Published by Dilltree Inc on May 16, 2024

contact IRONMAN Tracker Chat with our AI-based IRONMAN Tracker Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with IRONMAN Tracker?



characters left:

Why chat with our AI IRONMAN Tracker Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of IRONMAN Tracker.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact IRONMAN Tracker image 1   contact IRONMAN Tracker image 2


What users are saying

1. About to disable them for the app entirely.Amazing opportunity to support my friend virtually, I held onto my phone for 9 hours to witness their progress in real time! I loved the advantage of tracking the map, I felt like I was physically there.Great app to use during event.

2. This app is a great help!!!This app was BRILLIANT for being able to track my daughter doing Ironman Wales.

3. It was GREAT being able to see all the stats and GREAT also being able to see my daughter's progress on the map.

4. Despite this issue, it was a very useful toolWhat a great app! Love being abolle to follow our family as the swim, bike, and run.

5. The app has great features with the map, estimated times, and how the participants are doing overall in their age group.

6. Also about 2/3 through the race my athlete froze in place on the map, and didn't start moving again on the map until he moved to a different location where there was better service, and the map updated.

7. Even with reloading the app and restarting the phone no info on the athlete I'm trying to track.

8. Would be good to okay be able to choose an age group and have the group display on the map rather than having to look up people individually.

9. Map was very good providing Geographic place names and Road names however writing is very small and difficult to read, especially in the bright sunshine.

10. It made me very nervous since he was a PC athlete and I didn't know if he was okay or not.This app makes it so much easier to track the athlete and get an idea as to where they are or close to where they will be.

11. Apparently I was a tad bit hasty on my initial review and have changed it to 5 stars.While the app generally works well for tracking athletes, the positions on the map are completely off.

Steps to Troubleshoot & Fix IRONMAN Tracker Issues

1. Fix IRONMAN Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart IRONMAN Tracker: Restarting the app will resolve most errors.
  2. Update the IRONMAN Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "IRONMAN Tracker" » Open IRONMAN Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IRONMAN Tracker » click "UPDATE".
  3. Clear IRONMAN Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from IRONMAN Tracker servers.
    1. On Android, goto Settings » Apps » Select "IRONMAN Tracker" » click Storage » click "Clear Cache".
  4. Check IRONMAN Tracker app permissions. If any of these permissions required to use your device's features are disenabled, IRONMAN Tracker might not work.
  5. Uninstall and reinstall IRONMAN Tracker. If nothing else has worked, completely uninstall IRONMAN Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing IRONMAN Tracker not working


2. Fix IRONMAN Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make IRONMAN Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to IRONMAN Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, IRONMAN Tracker may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!