Contact Canon Connect Station Customer Service

Why should I report an Issue with Canon Connect Station?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Canon Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Add images from your smart device to your photo storage device’s library, and transfer images from your photo storage device to your smart device. *Login of CANON iMAGE GATEWAY is needed in order to use Transferring Images Function. *In case of CR2 file, built-in JPEG file will be transferred and saved. *A movie file size that can be sent is maximum 3GB. - If application does not operate properly, try again after shutting down the application. - The images include your personal information.

2. Canon Connect Station App is a free app which allows you to use your smart device to browse, transfer, and manage images on your Canon photo storage devices (see below for compatible models).

3. Browse your photo storage device’s library and view images full screen.

4. Connect Station App is easy to use: simply launch it to find a photo storage device on your wireless network.

5. Rename albums and add comments using your smart device’s on-screen keyboard.

6. Therefore be careful when posting images online where many others can view them. -This application is not guaranteed to operate on all Android devices. *Visit your local Canon Web pages for more details.

1. I would give it 0 stars.zero doesnt connect to my mg7540 canon that is the reason i hate samsung my iphone can print any document effortlesslyNeeds connectivity work through end user applications within Android.

2. It may work if I was an IT specialist, but like 99% of people in this world I'm not.never buy a Canon!!!! terrible we can send rovers to Mars yet we cant design a printer which is easy to setup and connect to your wifi.

3. provide interface where i can copy multiple images to the connect station.I used to use this app alot, hadn't done so for awhile, now with this current upgrade I can't connect from my phone.

4. Worthless app to me.Someone needs to look at this app, it behaves very poorly while transferring images from mobile.Its complicated ... its not easy .... cant select pictures by folders, only by datedoesnt pick up all thepinter even the close ones.

5. Why is it so difficult to copy images to connect station.

6. Will never EVER buy Canon again due to the quality and time spent on this usless printer.Message says no such model.

7. It will connect to vixia HF R50, but that ends internet connection.

8. useless to me.It loads the paper but wont print with the pixma pro 100.

9. useless app n pathetic interface.

10. Totally useless app now.

11. Im reading it off the camera.

1. Fix Canon Connect Station Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Canon Connect Station: Restarting the app will resolve most errors.
2. Update the Canon Connect Station App. Here is how:
   1. On Android goto PlayStore » Search for "Canon Connect Station" » Open Canon Connect Station » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Canon Connect Station » click "UPDATE".
3. Clear Canon Connect Station app cache: Clearing cached data will force your app to retrieve the latest data directly from Canon Connect Station servers.
   1. On Android, goto Settings » Apps » Select "Canon Connect Station" » click Storage » click "Clear Cache".
4. Check Canon Connect Station app permissions. If any of these permissions required to use your device's features are disenabled, Canon Connect Station might not work.
5. Uninstall and reinstall Canon Connect Station. If nothing else has worked, completely uninstall Canon Connect Station then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Canon Connect Station not working

2. Fix Canon Connect Station Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Canon Connect Station be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Canon Connect Station not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Canon Connect Station may not be able to connect to the Internet when running in the background.