Contact Canon Mini Cam Customer Service

Why should I report an Issue with Canon Mini Cam?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Canon U.S.A., Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It also keeps you informed about important settings including battery life of the IVY REC camera, remaining image capacity for the MicroSD card, video recording resolution (720p or 1080p), and image size.

2. When paired with a compatible mobile device such as a smartphone, you can use the app as a live viewfinder to capture photos and videos, and even use it as a remote shutter with a timer.

3. To view and share photos and videos, the app lets you wirelessly transfer them to your compatible mobile device to print, share and edit.

4. Get the most out of your Canon IVY REC Outdoor Camera with the Canon Mini Cam app.

5. Additional features will be provided in future updates.

1. When the app says Bluetooth connection failed please try again later how long should we wait?This update finally gives me an app that works! For 6 mo I have been frustrated with this camera and app - they wouldn't connect at all.

2. On a newer device with Android 10 and Bluetooth 5 I cannot connect unless I re-pair with the camera each time.

3. Tried reconnecting still nothing.I've attempted to connect the Ivy Rec camera to this app on android and on an apple device.

4. Downloading the update in the app itself did nothing and still disconnected.I struggled to get the app connected for the 1st time, until I fully charged the camera, reinstalled everything and followed the instructions.

5. After the second update, this camera still DOES NOT allow me to rchange video resolution.

6. Camera settings can be changed if you connect the camera to the Android app and go to the Camera mode.

7. I have tried forgetting the connection and reconnecting and it'll connect for about thirty seconds and then say" device disconnect." Or it'll just disconnect when I try to view the gallery.

8. Cannot connect and device disconnect constant errors even after newest update.

9. Takes forever to copy images from the camera to your phone or computer.

10. App version 1.0.3 does not correct conection issues and still does not allow HD recording.Only let's you download 10 images to your phone at a time.

11. Please try again later." Won't connect to my camera at all after initial setup.

1. Fix Canon Mini Cam Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Canon Mini Cam: Restarting the app will resolve most errors.
2. Update the Canon Mini Cam App. Here is how:
   1. On Android goto PlayStore » Search for "Canon Mini Cam" » Open Canon Mini Cam » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Canon Mini Cam » click "UPDATE".
3. Clear Canon Mini Cam app cache: Clearing cached data will force your app to retrieve the latest data directly from Canon Mini Cam servers.
   1. On Android, goto Settings » Apps » Select "Canon Mini Cam" » click Storage » click "Clear Cache".
4. Check Canon Mini Cam app permissions. If any of these permissions required to use your device's features are disenabled, Canon Mini Cam might not work.
5. Uninstall and reinstall Canon Mini Cam. If nothing else has worked, completely uninstall Canon Mini Cam then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Canon Mini Cam not working

2. Fix Canon Mini Cam Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Canon Mini Cam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Canon Mini Cam not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Canon Mini Cam may not be able to connect to the Internet when running in the background.