Published by Canon Inc. on Jul 8, 2024

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Why should I report an Issue with Creative Park?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Canon Inc. to your problem using the strength of crowds.
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About Creative Park

1. It's easy to register for a Canon ID, and once you do you can enjoy the Canon ID-exclusive content distributed through the Creative Park website (creativepark. canon) at no charge.

2. Creative Park is a free content service exclusively for Canon printer owners.

3. Choose the items that suit your tastes from the rich range of content available and enjoy Creative Park your way.

4. Check the network conditions and free space, and then try again. - You must have a Canon ID and a Canon inkjet printer to use this app.

5. Register your Canon ID and Canon printer to use the editing and printing functions.

6. Canon ID is an individual account used to access Canon services and apps and set up Canon cameras and printers.

7. With a huge range of content available, you're bound to find something that suits your tastes.

8. Canon ID also lets you use other services provided by Canon.

9. Add photos and text in ways that were never possible on the Creative Park website.

10. Please choose the paper required for the item you want to print.

11. Bring the fun of paper craft into your daily life with family and friends.

Creative Park Customer Insights

1. I would definitely recommend this app to anyone.Creative Park is excellent, this app is a nice way to browse it, however it stumbles on the printing... You're better off downloading the PDF and then printing from your favorite PDF viewer, where you will have basic options like selecting which page to print...Although the app seems to work fine on my PIXMA g3260 Megatank printer I hoped it would have included more print projects found on the Creative Park website.

2. To bypass the printer problem I go to their site where you are able to download and then print to whichever printer you want.I absolutely love love love this app! There's is literally donating for all ages and skill levels.

3. And i want to print things directly from the "Creative Park" app, but I just wait hours and hours and it still doesn't comunicate with the printer.

4. I really enjoy the special holiday options and would love it if it had more decor items but overall this is absolutely a 5 star app.This app is super cool ! It's a nice plug-in for your canon print app.

5. Very disappointed.I want to give it 5 for content but on my mobile phone I am unable to print because I use an HP printer and the app can't find or connect.

6. I have bought the Canon TS5150 (the black one) as a budget printer because I don't print very much, and just for personal use.

7. Also, there is no option in Advanced Print Settings to change paper sizeI love the app, many cute and creative things.

8. I can put less paper in my tray, but that doesn't help if I want to print page 2 onwards.

9. Why? Also it works to print on the "Canon Print app, but not on this app...The app will not SAVE a card with my edits.

10. But I can't choose the pages I want to print.

11. I don't know why it wasn't included here otherwise I would have given this 5 stars.My printer came with an advertisement for this app, so I downloaded it to try it out and it's useless.

Steps to Troubleshoot & Fix Creative Park Issues

1. Fix Creative Park Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Creative Park: Restarting the app will resolve most errors.
  2. Update the Creative Park App. Here is how:
    1. On Android goto PlayStore » Search for "Creative Park" » Open Creative Park » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Creative Park » click "UPDATE".
  3. Clear Creative Park app cache: Clearing cached data will force your app to retrieve the latest data directly from Creative Park servers.
    1. On Android, goto Settings » Apps » Select "Creative Park" » click Storage » click "Clear Cache".
  4. Check Creative Park app permissions. If any of these permissions required to use your device's features are disenabled, Creative Park might not work.
  5. Uninstall and reinstall Creative Park. If nothing else has worked, completely uninstall Creative Park then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Creative Park not working


2. Fix Creative Park Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Creative Park be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Creative Park not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Creative Park may not be able to connect to the Internet when running in the background.

Reported Issues