Published by Canon Inc. on Nov 22, 2024

Report an issue with Canon PRINT.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Canon PRINT?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Canon Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Canon PRINT

1. Some functions and services may not be available in certain printers, countries or regions and environments. *CP900 does not support printing in Ad Hoc mode.

2. It also provides various handy functions such as checking consumable levels, and printing via the cloud.

3. We recommend using Canon PRINT with your Canon printer.

4. Canon PRINT is a companion app for your Canon printer.

5. With this app you can set up your printer, and start printing and scanning.

6. Please use Infrastructure mode.

Canon PRINT Customer Insights

1. I got really tired of HP printer problems, and although Canon prints better, the support is pathetic.

2. Only gave 3 stars because of that and lack of print adjustments.Buggy printer driver.

3. In LaLa Land every time! I try to use menu print but it only wants to use the Canon app that doesn't give you as many ptint options.

4. When selecting that option, It only prints the original black and white items and just leaves out the colored items.

5. The name of the printer was totally different than what the manual said it'd be so whenever I tried to connect to the printer I would be asked for a password.

6. The only issue I had was setting up the printer and connecting it so I can print from my phone.

7. The photo prints on copy paper suggest that printing on photo paper will be spectacular.

8. So yeah, print my black & white letter in color on photo mode so I can buy MORE ink.

9. I cannot say how many times my printer just prints a blank page and displays all complete, and I have to start over again.

10. Given how easy it was, although time consuming, to set everything up wirelessly, I could not deduct a star for that small oversight.I've used this app in the past with good results, but not anymore.

11. If I would have chose to send the Chromebook back, then Verizon would charge me $50 for a restock fee, even though it was their mistake.Overall I had a decent experience with using the app to print out documents as well as pictures.

Steps to Troubleshoot & Fix Canon PRINT Issues

1. Fix Canon PRINT Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Canon PRINT: Restarting the app will resolve most errors.
  2. Update the Canon PRINT App. Here is how:
    1. On Android goto PlayStore » Search for "Canon PRINT" » Open Canon PRINT » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Canon PRINT » click "UPDATE".
  3. Clear Canon PRINT app cache: Clearing cached data will force your app to retrieve the latest data directly from Canon PRINT servers.
    1. On Android, goto Settings » Apps » Select "Canon PRINT" » click Storage » click "Clear Cache".
  4. Check Canon PRINT app permissions. If any of these permissions required to use your device's features are disenabled, Canon PRINT might not work.
  5. Uninstall and reinstall Canon PRINT. If nothing else has worked, completely uninstall Canon PRINT then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Canon PRINT not working


2. Fix Canon PRINT Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Canon PRINT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Canon PRINT not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Canon PRINT may not be able to connect to the Internet when running in the background.

Reported Issues