Published by Kite Financial (Kite Tech Ltd UK) on Dec 7, 2023

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Why should I report an Issue with Kite Financial Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kite Financial (Kite Tech Ltd UK) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Kite Financial Wallet

1. With this wallet, you can store bitcoin, send, receive, buy bitcoin, ethereum, USDT, with credit card, bank transfer, sepa transfer, apple pay, and more.

2. You can spend your bitcoin by buying airtime, paying for bills and utilities like TV subscription, electricity units, and lots more.

3. Get the Kite Financial bitcoin wallet and unlock a new level of financing.

4. For those in supported regions, this wallet allows you to send, receive bitcoin without a smartphone, or internet connectivity, thus allowing you to always stay connected to the bitcoin network.

Kite Financial Wallet Customer Insights

1. Its so frustrating 😞😞... You guys need a better update... I'm not happy that I can't sell my coin in this service 🤬🤬🤬.. Giving you one Star is because I can't send my review without a star... Kite Financial, try and update to better service, for God sakeFrom 2022 kite financial make users unable to transact with their money, till this year 2023 they have refused to give users their money and crypto entrust to them, let them pay current users first, don't entrust your money or crypto with them they are NOT TRUSTWORTHY, stay safe with your money in your hand ooo, A WORD IS ENOUGH FOR THE WISE oo, no progress in the NEW APP UPDATE of May 15,2023, still users can't use their money, same error message: "'OPERATION NOT COMPLETED'" BEWARENice app for purchasing and managing crypto's making the job less tedious.

2. Stress free and very durable.Kite has made people feel so bad since last year cause I believe they've lost customers and that's what will still happen cause if you can't manage a business while setting it up same thing haapend to Patricia and now they blame theirselves so I believe you guys are next cause our sweat will revengeYou guys should stop trading with this app over two years I have been making use of this app just this year I can't trade my Bitcoin again with them for over one week please you guys should stop trading with them.The app is so easy and what u like most is the fast transaction when you place any of your coin for sale.

3. I look forward to more features while you keep up the good work.The security protocol is tight! I believe the app could use a loading icon at entry point to clarify the list of review doubts on network connections.

4. Otherwise the remittance is seamless and the giftcards are enticing.To think that it has a ussd code to trade and transact offline is super amazing.... Plus i love the user friendly interface.... Bravo!!!Definitely the best I've come across so far.

5. EhrettThis is the best app in the crypto space, very seamless, easy and quick, customer care response is swift.

6. $750 is the highest rate you can sell your coin... While others, are selling $760/$770.

7. I can't sell to their customer service either 🙁.

8. I can't send coin to another wallet.

9. Thanks to the kite team for this great app.

10. After sign up, when you go all the way back, it comes back to the pin creation page which shouldn't be the case.

11. I'm beginning to wonder if this app is real or scam.

Steps to Troubleshoot & Fix Kite Financial Wallet Issues

1. Fix Kite Financial Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kite Financial Wallet: Restarting the app will resolve most errors.
  2. Update the Kite Financial Wallet App. Here is how:
    1. On Android goto PlayStore » Search for "Kite Financial Wallet" » Open Kite Financial Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kite Financial Wallet » click "UPDATE".
  3. Clear Kite Financial Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Kite Financial Wallet servers.
    1. On Android, goto Settings » Apps » Select "Kite Financial Wallet" » click Storage » click "Clear Cache".
  4. Check Kite Financial Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Kite Financial Wallet might not work.
  5. Uninstall and reinstall Kite Financial Wallet. If nothing else has worked, completely uninstall Kite Financial Wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kite Financial Wallet not working


2. Fix Kite Financial Wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kite Financial Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kite Financial Wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kite Financial Wallet may not be able to connect to the Internet when running in the background.

Reported Issues