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Why should I report an Issue with FitnessPal: Fitness Trainer & ?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FitnessPal to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About FitnessPal: Fitness Trainer &

1. Workout Plans - Lose Weight, Burn Fat, Increase Height, Build Muscle, Get Perfect Jawline, Increase Strength, Get Six Packs in 30 Days, Lose Weight at Home, 30 Days Fitness Challenge, 7 Minute Workout, Body Builder Workouts, Female Workouts, Buttocks Workouts, Hips & Leg Workouts, Arm Workouts, Full Body Workout, etc.

2. Listen to Relaxing Melodies, Nature Sounds, Bedtime Stories to make you fall asleep quickly and wake up refreshed. • Posts - Post your workout pics and videos, update your status, and share your progress. • Transformations - Share your before & after transformation images and show off your fitness achievements. • Articles - Read fitness articles about dieting, muscle building, grooming, beauty tips, relationship advice, health, and lifestyle. • Recipes - Get step-by-step instructions on how to cook a recipe.

3. Get the best tasty recipes with nutritional values like Calories, Fat, Carbs, and Protein content; preparation time; and ingredients required for the recipe. • Questions & Answers - Ask any question related to fitness and health & get answers to your question. • Quotes - Browse our huge collection of inspirational quotes to stay motivated towards your target. • Memes - Share Funny Memes with your friends and family to share some light-hearted laughter and relieve stress and tension.

4. There are lots of workouts for each body part that helps in muscle building and fat loss that requires no special equipment.

5. We have the best Cardio Exercises and Aerobics workouts for fat loss that are easy to perform and gives the fastest results.

6. Yoga classes for beginners with Yoga Asanas, Yoga poses, and Yoga workouts for young women and men to make them healthy, and feel great.

7. The workout tutorial videos and workout animations by the gym trainer and fitness experts will show you how to perform a workout perfectly step by step.

8. FitnessPal tracks your lifestyle and creates a personalized diet plan and workout plan to meet your fitness goals.

9. It helps to reduce stress and anxiety; improve emotional stability, concentration, attention span, and memory; keeps active throughout the day; fight with addictions; increase immunity. Can't sleep at night?

10. Gym workouts - Abs workouts, Biceps workouts, Triceps workouts, Forearms workouts, Chest workouts, Legs workouts, Shoulder workouts, Back workouts, Calves workouts.

11. It is scientifically proven that regular stretching helps reduce muscle stiffness, release pain, improve flexibility, and relieve stress.

FitnessPal Customer Insights

1. Apparently I can't count carbs without a premium membership.Just downloaded the app as it seems pretty good, it won't let me make a new account so I can't really get full use of app.. deleting.The app doesnt seem to be working on my android... a notification was sent to me that my device doesn't have a sensor.

2. Unable to change portion size, relies too heavily on packed products rather than raw ingredients.I couldn't finish the registration process because it wanted me to verify a code it never generated.

3. Darn, I had heard such good things.I love the features available but the app keeps freezing and crashing, which renders the app unusable.

4. If you have to log in with google tell people that to begin with not after they uninstall the app.It is good just have to keep up.

5. Also difficult to add foods that are not already listed, so even without the crashes, it limits the utility of the app.Looks nice, super buggy.

6. I feel beginners is a little more advanced for me with my health issuesWon't let me put in my target weight.

7. I kept getting notifications even though turned them off on my apps (Samsung).

8. Can't even log in my target weight during registration process.

9. Each time I turned on my phone I got drink water with a commercial for another app.

10. By notifications, i mean a whole screen was on phone when i opened it.

11. Uninstalling.Didn't like the nutritional part from the start.

Steps to Troubleshoot & Fix FitnessPal Issues

1. Fix FitnessPal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FitnessPal: Restarting the app will resolve most errors.
  2. Update the FitnessPal App. Here is how:
    1. On Android goto PlayStore » Search for "FitnessPal" » Open FitnessPal: Fitness Trainer & » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FitnessPal » click "UPDATE".
  3. Clear FitnessPal: Fitness Trainer & app cache: Clearing cached data will force your app to retrieve the latest data directly from FitnessPal servers.
    1. On Android, goto Settings » Apps » Select "FitnessPal: Fitness Trainer & " » click Storage » click "Clear Cache".
  4. Check FitnessPal app permissions. If any of these permissions required to use your device's features are disenabled, FitnessPal might not work.
  5. Uninstall and reinstall FitnessPal. If nothing else has worked, completely uninstall FitnessPal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FitnessPal not working


2. Fix FitnessPal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FitnessPal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FitnessPal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FitnessPal may not be able to connect to the Internet when running in the background.

Reported Issues