Published by Avantari Apps on Jun 27, 2024

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Why should I report an Issue with Dhyana - Wellness Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Avantari Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Dhyana Customer Insights

1. Fantastic App!Looking for the perfect meditation app , look no further , I gave it a four star rating because of two things 1) suppose we miss to hear some lines we can't go back , we need to start again from the beginning 2) 2nd I should have the option of not wanting to track my meditation making me track the meditation by keeping my flash on is totally unnecessary when I don't want it.

2. And hope they make ring more sleek in future versions and give more metrics (like independent HRV measurement) in App updates.I recommend this app 100% to practice meditation and achieve a mindful state of being.

3. The best part is you can meditate whenever you want and will also get a detailed report right after your one quick meditation session, which helps you to improve the way of your meditation.

4. Whenever I try to use my own tracks for meditation, whatever might be the length of the track, the app shows it as 60mins and once the track finishes the app crashed without saving the sesion.

5. However, I don't want to use their guided meditations - I would love to track my hrv using my own meditation technique.

6. What is the use of the ring if I can't measure/track the meditation without app supplied music tracks.

7. Had some issues with pairing after an app update and it took some back and forth with support to fix the issue but they were very responsive and eventually resolved the issue for me! However, my biggest complaint is that after a few months the battery life on the ring is terrible.

8. Helps to improve areas where we can improve in our meditation be it focus,relaxation or breathing.I think they should give HRV metric independently as well.

9. Knowing these has helped me to improve my meditation.Just downloaded the app and was trying to sign up.

10. And ring's finger fit status keeps changing from poor to avg to good to poor again which is really annoying(while ring fits nicely on my finger) hence deducting 1 star.

11. What made this app stand out from others was that it can track your meditation.

Steps to Troubleshoot & Fix Dhyana Issues

1. Fix Dhyana Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dhyana: Restarting the app will resolve most errors.
  2. Update the Dhyana App. Here is how:
    1. On Android goto PlayStore » Search for "Dhyana" » Open Dhyana - Wellness Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dhyana » click "UPDATE".
  3. Clear Dhyana - Wellness Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Dhyana servers.
    1. On Android, goto Settings » Apps » Select "Dhyana - Wellness Tracker" » click Storage » click "Clear Cache".
  4. Check Dhyana app permissions. If any of these permissions required to use your device's features are disenabled, Dhyana might not work.
  5. Uninstall and reinstall Dhyana. If nothing else has worked, completely uninstall Dhyana then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dhyana not working


2. Fix Dhyana Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dhyana be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dhyana not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dhyana may not be able to connect to the Internet when running in the background.

Reported Issues