Published by Heartfulness Institute on Jun 10, 2024

Report an issue with HeartsApp.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with HeartsApp: Trainer Resource?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Heartfulness Institute to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact HeartsApp: Trainer Resource image 1 contact HeartsApp: Trainer Resource image 2

About HeartsApp: Trainer Resource

1. Heartfulness Institute is a global non-profit organization with thousands of volunteer trainers who serve more than a million meditators in over 130 countries.

2. HeartsApp by Heartfulness Institute is an app for Heartfulness functionaries, primarily for trainers and volunteers.

3. HeartsApp enables trainers to conduct online meditation sessions and to track online and offline (in-person) meditation sessions.

4. The app is a one-stop shop designed to help trainers and volunteers in their day-to-day Heartfulness-based activities.

5. All services of Heartfulness Institute are free of cost.

6. If you are not a heartfulness trainer, please use to install the Heartfulness app to meditate with a trainer.

7. Heartfulness relaxation and meditation techniques are studied and proven to be effective in reducing stress and anxiety, improving sleep, enhancing emotional intelligence, and exploring the heights and depths of human consciousness.

HeartsApp Customer Insights

1. I find it very convenient.This app is now having a problem in opening, takes too much time to take at meditation page, most of the it doesn't open in my phone.The app is simple and easy-to-use.... the ability to meditate with a trainer at any time, day or night, without any prior appointment, and totally free, is something unique....... the developer is highly responsive and all identified glitches have been rectified.... one does miss the ability to chat live with the trainer, but the earlier version was rather heavy because of this, so this clean, crisp focussed app is much appreciated...Not sure why we introduced this diluted version? The previous version had several rich features.

2. Online guidance and training of the meditation technique in the Heartfullness App is well designed and helps new abhyasaks like me.Very good user experience.

3. Also the app includes audio instructions to practice relaxation, meditation, cleaning and prayer.The look and feel of the app is very good.

4. I can connect with a meditation trainer from anywhere and at anytime when I am free, giving me a very flexible approach towards my meditation sessions.

5. I need to restart the app in such case to make it work.The Heartfullness meditation technique is immensely helpful.

6. Everyone understands meditation is good, but never finds time for it.

7. Couple of problems:- One is that all the external links opening to Blogs or articles or magazines is extremely slow which might be irritating few times and due to which I would not feel like navigating there next time.

8. Thanks 🙏 I'm not sure if I've downloaded the right version (3.0.9). Earlier, we used to see how many trainers are available and how many sessions are going on.

9. Whether you are a beginner in meditation or an expert, this app allows you to take your meditation sessions to the next level.

10. This app has made it very convenient for me to be more disciplined and organized with my meditation practice.

11. It would be better if the app block/mute all notifications from other apps after the start of the meditation.

Steps to Troubleshoot & Fix HeartsApp Issues

1. Fix HeartsApp Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HeartsApp: Restarting the app will resolve most errors.
  2. Update the HeartsApp App. Here is how:
    1. On Android goto PlayStore » Search for "HeartsApp" » Open HeartsApp: Trainer Resource » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HeartsApp » click "UPDATE".
  3. Clear HeartsApp: Trainer Resource app cache: Clearing cached data will force your app to retrieve the latest data directly from HeartsApp servers.
    1. On Android, goto Settings » Apps » Select "HeartsApp: Trainer Resource" » click Storage » click "Clear Cache".
  4. Check HeartsApp app permissions. If any of these permissions required to use your device's features are disenabled, HeartsApp might not work.
  5. Uninstall and reinstall HeartsApp. If nothing else has worked, completely uninstall HeartsApp then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HeartsApp not working


2. Fix HeartsApp Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HeartsApp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HeartsApp not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HeartsApp may not be able to connect to the Internet when running in the background.

Reported Issues