Contact PocketGuide Audio Travel Guide Customer Service

Why should I report an Issue with PocketGuide Audio Travel Guide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PocketGuide Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Many details of actual interesting locations are missing.I bought a city guide to use offline, but when offline the app becomes unresponsive, only loading the tour many minutes later and playing in my pocket - and then for sites far away.

2. Will not use again.Was very uninformative, they wanted 9€ for an audio guide that contained much less information than wikipedia, maximum one or two sentences for 10 points in Krakoe.This is a very good app for use in Rome.

3. I bought the Singapore tours for my holiday coming up soon but now I can't use them!The top of self guided tour apps.

4. There is information about the sites but there is equal or more time dedicated to ads about local tours or eateries.

5. Also, the app closes when you open other apps and makes you restart the tour from the main menu.

6. I have tried everything from clearing the cache and data and redownloading my routes, to uninstalling and starting from scratch.

7. Had to clear all data and cash, after that the guide is gone, and crashes continue.

8. User friendly, accurate and always brings u back to where u should be to finish Ur tour.

9. It worked fine for trip planning, just useless as a guide after arriving.The map will no longer load.

10. This is especially annoying considering the fact that this charges you for the audio tours.

11. Wouldn't recommendReally disappointed with the walking tour.

1. Fix PocketGuide Audio Travel Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PocketGuide Audio Travel Guide: Restarting the app will resolve most errors.
2. Update the PocketGuide Audio Travel Guide App. Here is how:
   1. On Android goto PlayStore » Search for "PocketGuide Audio Travel Guide" » Open PocketGuide Audio Travel Guide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PocketGuide Audio Travel Guide » click "UPDATE".
3. Clear PocketGuide Audio Travel Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from PocketGuide Audio Travel Guide servers.
   1. On Android, goto Settings » Apps » Select "PocketGuide Audio Travel Guide" » click Storage » click "Clear Cache".
4. Check PocketGuide Audio Travel Guide app permissions. If any of these permissions required to use your device's features are disenabled, PocketGuide Audio Travel Guide might not work.
5. Uninstall and reinstall PocketGuide Audio Travel Guide. If nothing else has worked, completely uninstall PocketGuide Audio Travel Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PocketGuide Audio Travel Guide not working

2. Fix PocketGuide Audio Travel Guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PocketGuide Audio Travel Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PocketGuide Audio Travel Guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PocketGuide Audio Travel Guide may not be able to connect to the Internet when running in the background.