Published by Rick Steves' Europe, Inc. on Aug 30, 2024

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Why should I report an Issue with Rick Steves Audio Europe ™?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Rick Steves' Europe, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Rick Steves Audio Europe ™

1. No Wi-Fi or cellphone connection is required to listen. (You will need a connection if you choose to add audio tracks later. • Handy maps (PDF) that complement the self-guided audio tours can be viewed on your device. • The audio content originates from Rick Steves guidebooks and the Travel with Rick Steves public radio program.

2. This app organizes the vast and varied library of Rick Steves’ audio content into geographic-specific playlists so that travelers can enjoy ready access to the information that relates specifically to their travel plans.

3. Self-guided tours are excerpted from Rick Steves country and city guidebooks. • Rick Steves Audio Europe is a work in progress.

4. Many tracks provide general cultural and sightseeing information gleaned from his public radio program, Travel with Rick Steves.

5. Rick Steves Audio Europe will hopefully make your European travels more meaningful and more fun. • The app downloads and stores audio files on your device.

6. Other tracks are self-guided tours to great sights and historic walks.

7. While we travel there’s lots of down time, and this application can both entertain and teach.

8. New audio tracks will be added and existing tracks updated as necessary.

Rick Steves Audio Europe Customer Insights

1. Audio download does not work in the background.The app is fine, a little quirky- sometimes freezes up, and I can't get it to leave my notifications when i pause a track and try to close the app, and wants to go back to a track that I have deleted or something else odd.. Anyhow that's not what is frustrating me-WHERE TO STORE TRACKS-DEVICE VS SD CARD NEEDS TO BE AN OPTION.

2. The City Walking Tours became a must on our recent trip to Europe and acted as a great way to orient ourselves in each new city while picking up travel tips and history along the way.

3. I applaud the development team that designed and implemented this app!The guided walks with maps, great narration and little audio flourishes add so much to exploring places while travelling.

4. Still, had a good experience and would highly recommend.Fantastic app! Saved a small fortune in audio guides at major attractions across Europe using this app.

5. From my experience, Rick's guides are better than the paid audio guides many sights offer, with much more humour and history interlaced.

6. I learnt a great deal of history from Rick's podcasts and tours while visiting Athens and Istanbul.

7. It would help if the chapters started with the room number or gallery you are supposed to be in.The content is good, I really like the walking tours while traveling.

8. A real premium service and it's all free! Just remember to download all the relevant tracks before you head out for the day.Awesome app, traveled to Italy, such a good naration and pleasant voice to listen to.

9. For example, it does not play well with bluetooth controls, it will often need to be force closed when not in use, and bluetooth audio can crackle and skip, etc.

10. I am sure we would have figured things out on our own, but Rick saved us a ton of time! I highly recommend getting his books for wherever you plan to visit.

11. Oh did I mention, no ads whatsoever.Great content but poor development.

Steps to Troubleshoot & Fix Rick Steves Audio Europe Issues

1. Fix Rick Steves Audio Europe Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rick Steves Audio Europe: Restarting the app will resolve most errors.
  2. Update the Rick Steves Audio Europe App. Here is how:
    1. On Android goto PlayStore » Search for "Rick Steves Audio Europe" » Open Rick Steves Audio Europe ™ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rick Steves Audio Europe » click "UPDATE".
  3. Clear Rick Steves Audio Europe ™ app cache: Clearing cached data will force your app to retrieve the latest data directly from Rick Steves Audio Europe servers.
    1. On Android, goto Settings » Apps » Select "Rick Steves Audio Europe ™" » click Storage » click "Clear Cache".
  4. Check Rick Steves Audio Europe app permissions. If any of these permissions required to use your device's features are disenabled, Rick Steves Audio Europe might not work.
  5. Uninstall and reinstall Rick Steves Audio Europe. If nothing else has worked, completely uninstall Rick Steves Audio Europe then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rick Steves Audio Europe not working


2. Fix Rick Steves Audio Europe Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rick Steves Audio Europe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rick Steves Audio Europe not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rick Steves Audio Europe may not be able to connect to the Internet when running in the background.

Reported Issues