Contact Podcatcher Audio Guide Customer Service

Why should I report an Issue with Podcatcher Audio Guide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Guide ID to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Won't be able to listen to the audio guide with English Heritage now, what a shame!The app won't even open, my phone is 18 months old, it looks like this is an ongoing problem, and you would have thought the English Heritage would have sorted it by now.

2. English heritage tell you to download the app, but it only works on older android versions, which clearly isn't helpfulTerrible!! Won't even install if you are using newer software on your phone.

3. But English Heritage have a QR code at the entrance to Battle Abbey which you can scan so you can access the audio with a newer phone which works perfectly.

4. English Heritage should consider not promoting the use of an app doesn't work so their downloadable audio tours can't be accessed.Forget for Louvre tour.

5. would be nice if could be zoomed and rotated.Looks like I won't be using an audio guide when I go and visit Battle Abbey this weekend.

6. English Heritage say they are aware of the problem...not sure why they don't explain that on their website but there you go!Terrible.

7. App has potential but with overall bad use of the information for the purpose its like having Netflix and no good movie or series on.. Worthless.Used for singer laren worked well, android 7.

8. Why are English Heritage promoting it? Complete waste of time.

9. I have bought the Louvre audio guide, and I am only getting a few lines of general information about the collections.

10. Unless you have an older android phone it won't work.

11. We downloaded it at home the day before which helped.Tried to download this for Battle Abbey.

1. Fix Podcatcher Audio Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Podcatcher Audio Guide: Restarting the app will resolve most errors.
2. Update the Podcatcher Audio Guide App. Here is how:
   1. On Android goto PlayStore » Search for "Podcatcher Audio Guide" » Open Podcatcher Audio Guide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Podcatcher Audio Guide » click "UPDATE".
3. Clear Podcatcher Audio Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Podcatcher Audio Guide servers.
   1. On Android, goto Settings » Apps » Select "Podcatcher Audio Guide" » click Storage » click "Clear Cache".
4. Check Podcatcher Audio Guide app permissions. If any of these permissions required to use your device's features are disenabled, Podcatcher Audio Guide might not work.
5. Uninstall and reinstall Podcatcher Audio Guide. If nothing else has worked, completely uninstall Podcatcher Audio Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Podcatcher Audio Guide not working

2. Fix Podcatcher Audio Guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Podcatcher Audio Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Podcatcher Audio Guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Podcatcher Audio Guide may not be able to connect to the Internet when running in the background.