Contact CaptivaTour Travel Audio Guide Customer Service

Why should I report an Issue with CaptivaTour Travel Audio Guide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CaptivaTour to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. There is also a good range of tours for sites all over india.I used the app for Taj Mahal, fatehpur sikri, Agra fort and Baby Taj.

2. It is also cheaper than a tour guide for the Taj Mahal.We really enjoyed the tours with Captiva in Delhi.

3. There were some technical glitched which required me to logout & reinstall the app but apart from that it offers an amazing tour experience.

4. I particularly liked the visuals.Great idea for an app! The free tour to get you started was great for us and very interesting/informative.

5. Highly recommended!Good content although I have not taken a walking tour of the monuments listed.

6. Since I didn't discover any other app doing what CaptivaTour is doing, I do not regret purchasing the tours.This us my updated review.

7. Saved us buying an expensive audio tour at the Taj Mahal.

8. Please produce more content for South India to help travellers like me.We used this for the Taj Mahal.

9. Used it for Agra Fort and Taj Mahal yesterday and was totally worth the price.

10. The guides are so irritating but the app let me view the forts and made my experience memorable.An awesome app.

11. It is extremely detailed and allows you to take the tour atbyir own pace.

1. Fix CaptivaTour Travel Audio Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CaptivaTour Travel Audio Guide: Restarting the app will resolve most errors.
2. Update the CaptivaTour Travel Audio Guide App. Here is how:
   1. On Android goto PlayStore » Search for "CaptivaTour Travel Audio Guide" » Open CaptivaTour Travel Audio Guide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CaptivaTour Travel Audio Guide » click "UPDATE".
3. Clear CaptivaTour Travel Audio Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from CaptivaTour Travel Audio Guide servers.
   1. On Android, goto Settings » Apps » Select "CaptivaTour Travel Audio Guide" » click Storage » click "Clear Cache".
4. Check CaptivaTour Travel Audio Guide app permissions. If any of these permissions required to use your device's features are disenabled, CaptivaTour Travel Audio Guide might not work.
5. Uninstall and reinstall CaptivaTour Travel Audio Guide. If nothing else has worked, completely uninstall CaptivaTour Travel Audio Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CaptivaTour Travel Audio Guide not working

2. Fix CaptivaTour Travel Audio Guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CaptivaTour Travel Audio Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CaptivaTour Travel Audio Guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CaptivaTour Travel Audio Guide may not be able to connect to the Internet when running in the background.