Contact Kid Mode On Customer Service

Why should I report an Issue with Kid Mode On - Child Lock?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of IT HK SERVICE LIMITED to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It has a main home page where you can dock hand-picked apps-YAY!!! But it allows these games to launch play store and browser window off the ads which is the MAIN THING I am trying to avoid.Whats the point of having an app to keep your kids from being able to get into other apps when they still can? The screen looks like its locked but can still pull down the slide and mess with stuff up there and can go to recent apps and click the apps from there ANNNNDDD the side slide.... come on..it's good, but doesn't louck all the phone area.

2. I downloaded it to prevent my nephew from going on different apps but all he had to do was press the hamburger button and it opens up any recent apps used on my phone (ex: camera text messages, internet YouTube) which is a big problem.

3. It gives parents a chance to control everything our child plays so, 5 star rating from my side.😀😁🤩Terrible. Someone else's email is attached to this app and I have unsuccessfully tried to use my phone normally without success.

4. 🙄 What the hell!!! I haven't tried to use the app yet seeing that I finally made it back to the app store 🙄It's a good app as I can keep control of what my child plays and there are not many adds.

5. like everyone else, I downloaded the app and as soon as I opened it, the app locked my phone and asked me to enter a password that I was never given and without the option to create one.

6. Uninstalling.Unfortunately the status bar shows while using this app, and it can easily be puller down, allowing anyone to open any app showing a notification in my status bar, such as email, texts etc.

7. Luckly, I made my way to my phone settings from my tool bar and then to my apps.

8. Also when an ad pops up he can use the link to go to the play store and download whatever apps he wishes.

9. child have acssess to the toolbar and notification panel which is placed on top and they can change the settings, turn on/of blutus and etc.

10. Otherwise this app is perfect!So just in the 5 minutes of playing with this, I can tell it wont meet my needs! It has a good foundation but needs some improvements.

11. Might be bc of my tabley being a bit older, Im not sure yet why or how to fix this user problem.

1. Fix Kid Mode On Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kid Mode On: Restarting the app will resolve most errors.
2. Update the Kid Mode On App. Here is how:
   1. On Android goto PlayStore » Search for "Kid Mode On" » Open Kid Mode On - Child Lock » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kid Mode On » click "UPDATE".
3. Clear Kid Mode On - Child Lock app cache: Clearing cached data will force your app to retrieve the latest data directly from Kid Mode On servers.
   1. On Android, goto Settings » Apps » Select "Kid Mode On - Child Lock" » click Storage » click "Clear Cache".
4. Check Kid Mode On app permissions. If any of these permissions required to use your device's features are disenabled, Kid Mode On might not work.
5. Uninstall and reinstall Kid Mode On. If nothing else has worked, completely uninstall Kid Mode On then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kid Mode On not working

2. Fix Kid Mode On Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kid Mode On be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kid Mode On not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kid Mode On may not be able to connect to the Internet when running in the background.