Contact FTP Server Customer Service

Why should I report an Issue with FTP Server?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of IT HK SERVICE LIMITED to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Doesn't allow writing files to external SD card / external SD card access through FTP server.Screw you China.

1. Fix FTP Server Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FTP Server: Restarting the app will resolve most errors.
2. Update the FTP Server App. Here is how:
   1. On Android goto PlayStore » Search for "FTP Server" » Open FTP Server » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FTP Server » click "UPDATE".
3. Clear FTP Server app cache: Clearing cached data will force your app to retrieve the latest data directly from FTP Server servers.
   1. On Android, goto Settings » Apps » Select "FTP Server" » click Storage » click "Clear Cache".
4. Check FTP Server app permissions. If any of these permissions required to use your device's features are disenabled, FTP Server might not work.
5. Uninstall and reinstall FTP Server. If nothing else has worked, completely uninstall FTP Server then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FTP Server not working

2. Fix FTP Server Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FTP Server be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FTP Server not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FTP Server may not be able to connect to the Internet when running in the background.