Published by Kitasoft

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Why should I report an Issue with 3D Model Player (3D Viewer)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kitasoft to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About 3D Model Player (3D Viewer)

1. - Want to try rendering performance on own mobile. - Display simultaneously the 3D models of multiple. - Adjust eyes location / models angle by touch operation. - Specify detailed rendering parameters in properties screen. * Face data (f) are supported a triangles and square. * To be "power of 2" the image size. - Put 3D data files (. obj/. - Go to object mode. - Open models screen. - Open import dialog. - Enter file path of 3D data (. obj), and press OK. * Or, import built-in models by [Choose] in import dialog. - Open additional dialog. * Can be rotation and scaling by drag/pinch operations. - Go to world mode. - Open additional dialog. * Can be adjusted eyes location by drag/pinch operations.

2. Exported data can be imported also into "3D Model Wallpaper".

3. Can export/import of all data.

3D Model Player (3D Viewer) Customer Insights

1. I do not like it not even 3D model you are myth how do people want to want this game I hate it not even 3D that name is a lie do not download this everhate it wont even let me open a single file!!Nothing is here.

2. Not even basic shape modelsthis game is 3DOpens nothing, but at least the UI is unintuitive.

3. Maybe a high school exercise though.

Steps to Troubleshoot & Fix 3D Model Player (3D Viewer) Issues

1. Fix 3D Model Player (3D Viewer) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 3D Model Player (3D Viewer): Restarting the app will resolve most errors.
  2. Update the 3D Model Player (3D Viewer) App. Here is how:
    1. On Android goto PlayStore » Search for "3D Model Player (3D Viewer)" » Open 3D Model Player (3D Viewer) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 3D Model Player (3D Viewer) » click "UPDATE".
  3. Clear 3D Model Player (3D Viewer) app cache: Clearing cached data will force your app to retrieve the latest data directly from 3D Model Player (3D Viewer) servers.
    1. On Android, goto Settings » Apps » Select "3D Model Player (3D Viewer)" » click Storage » click "Clear Cache".
  4. Check 3D Model Player (3D Viewer) app permissions. If any of these permissions required to use your device's features are disenabled, 3D Model Player (3D Viewer) might not work.
  5. Uninstall and reinstall 3D Model Player (3D Viewer). If nothing else has worked, completely uninstall 3D Model Player (3D Viewer) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 3D Model Player (3D Viewer) not working


2. Fix 3D Model Player (3D Viewer) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 3D Model Player (3D Viewer) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 3D Model Player (3D Viewer) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 3D Model Player (3D Viewer) may not be able to connect to the Internet when running in the background.

Reported Issues

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