Published by Empower Finance on Jul 4, 2023

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Why should I report an Issue with Empower: Instant Cash Advance.?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Empower Finance to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Empower: Instant Cash Advance.

1. Just pay us back when you get your next paycheck. — Example: If you accept a $50 instant Cash Advance to your external account for a $3 instant delivery fee, then your total repayment amount will be $53. Get the money you need.

2. Empower charges an auto-recurring monthly subscription fee of $8 (a) after the 14-day free trial concludes for first-time customers, and (b) immediately for customers returning for a second or subsequent subscription. Cancel anytime. * Eligibility requirements apply.

3. Free instant delivery is available for eligible customers with an activated Empower Card.

4. With the Empower Card, save money on the places where you shop already, like restaurants, grocery stores, gas stations, and more.

5. Access requires Empower membership of $8 per month. † Early access to paycheck deposit funds may vary by employer.

6. With the Empower Card account, you can get paid up to 2 days earlier than with most banks.

7. The Empower Thrive line of credit is subject to credit approval.

8. Empower Thrive provided by FinWise Bank, Member FDIC.

9. No credit score or security deposit to qualify. (Empower is a financial technology company, not a bank.

10. Empower will float you up to $250 when you need it most.

11. Avoid spending the money you need for bills by putting it away with AutoSave.

Empower Customer Insights

1. I refused the auto-pay when it was time to pay to see what was gonna happen, fees, interest etc, and I am pleased to report that I just paid it the following month and all I had to pay back was my initial advance plus the fee they do assess for the instant transfer, which is optional.

2. Now, Earnin is instant, so why can't all the other advance apps be the same? I really don't understand all the different time frames.This app is a life saver! There were a few times where I just wasn't going to quite have enough to cover the bills before my next pay check.

3. Being able to get an advance from my own next pay check has helped out so many times! Plus the app is easy to use and they have the option for instant cash if you really need extra money asap!Fast, easy and exactly as televised.

4. Definitely recommend trying it out when you really need the extra cash.So far so good! Got a $250 advance by connecting my bank and debit card to get it instantly with a $8 fee which is a little over 3%.

5. That's two stars all day.This is a really good app! I found it and was able to get an advance within the first time of using it which really helped me in that situation.

6. So far so good, 10/10 would recommend.At first it was kind of hard with the amount they first allowed you to borrow but they do increase the amount eventually and it's has been a tremendous help.

7. Overall, yes, you can get loans, but is it worth what you deal with and the end cost? I don't think so.Had no issues except they attempt to pull the payment a day early which in turn keeps you from higher advances for being on time.

8. There is a $8 a month subscription but, you have a 14 day free trial associated with that so, you can stay subscribed or cancel within that time frame.

9. The things I don't like is how long it takes for the pay back to be credited after its been taken from my checking account, and how the amounts you are "qualified" for change each time.

10. Very helpful!Signed up willing to pay the $8 a month in fees because I needed cash asap.

11. Great! Paid it back 2 days early and got approved for $250.

Steps to Troubleshoot & Fix Empower Issues

1. Fix Empower Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Empower: Restarting the app will resolve most errors.
  2. Update the Empower App. Here is how:
    1. On Android goto PlayStore » Search for "Empower" » Open Empower: Instant Cash Advance. » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Empower » click "UPDATE".
  3. Clear Empower: Instant Cash Advance. app cache: Clearing cached data will force your app to retrieve the latest data directly from Empower servers.
    1. On Android, goto Settings » Apps » Select "Empower: Instant Cash Advance." » click Storage » click "Clear Cache".
  4. Check Empower app permissions. If any of these permissions required to use your device's features are disenabled, Empower might not work.
  5. Uninstall and reinstall Empower. If nothing else has worked, completely uninstall Empower then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Empower not working

2. Fix Empower Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Empower be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Empower not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Empower may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please cancel my subscription. It's been taking money out of my bank acct and I don't even use this app. Please stop taking money out of my bank acct

    — by Jennifer 1 year ago

  • Deposits of 841.00 every month got one coming July 25 SSI SO YOU NEED TO LOOK I SHOULD BE ABLE TO GET A 50.00 DOLLAR ADVANCE 100.00

    — by Jason Clark 1 year ago

  • Yes i do have direct deposits on my card the bank i connted

    — by Jason Clark 1 year ago