Contact Empower Customer Service

Why should I report an Issue with Empower: Advance & Credit?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Empower Finance to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Just pay us back when you get your next paycheck. — Example: If you accept a $50 instant Advance to your external account for a $3 instant delivery fee, then your total repayment amount will be $53.

2. A flexible line of credit that helps you build the credit history you need to reach those big financial goals.

3. Instant delivery is optional, and fees may apply.

4. No credit score or security deposit to qualify.

5. Empower Thrive provided by FinWise Bank, Member FDIC.

6. Once the trial concludes, Empower charges an auto-recurring $8/month subscription fee.

7. No interest, no late fees, no credit checks.

8. See Empower’s Terms for instant delivery fee amounts.

9. After you set your savings goal, Empower will monitor your income and spending habits to know when and how much you can afford to save.

10. Credit score holding you back?

11. All credit scores welcome and no money down.

1. I refused the auto-pay when it was time to pay to see what was gonna happen, fees, interest etc, and I am pleased to report that I just paid it the following month and all I had to pay back was my initial advance plus the fee they do assess for the instant transfer, which is optional.

2. Now, Earnin is instant, so why can't all the other advance apps be the same? I really don't understand all the different time frames.This app is a life saver! There were a few times where I just wasn't going to quite have enough to cover the bills before my next pay check.

3. Being able to get an advance from my own next pay check has helped out so many times! Plus the app is easy to use and they have the option for instant cash if you really need extra money asap!Fast, easy and exactly as televised.

4. Definitely recommend trying it out when you really need the extra cash.So far so good! Got a $250 advance by connecting my bank and debit card to get it instantly with a $8 fee which is a little over 3%.

5. That's two stars all day.This is a really good app! I found it and was able to get an advance within the first time of using it which really helped me in that situation.

6. So far so good, 10/10 would recommend.At first it was kind of hard with the amount they first allowed you to borrow but they do increase the amount eventually and it's has been a tremendous help.

7. Overall, yes, you can get loans, but is it worth what you deal with and the end cost? I don't think so.Had no issues except they attempt to pull the payment a day early which in turn keeps you from higher advances for being on time.

8. There is a $8 a month subscription but, you have a 14 day free trial associated with that so, you can stay subscribed or cancel within that time frame.

9. The things I don't like is how long it takes for the pay back to be credited after its been taken from my checking account, and how the amounts you are "qualified" for change each time.

10. Very helpful!Signed up willing to pay the $8 a month in fees because I needed cash asap.

11. Great! Paid it back 2 days early and got approved for $250.

1. Fix Empower Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Empower: Restarting the app will resolve most errors.
2. Update the Empower App. Here is how:
   1. On Android goto PlayStore » Search for "Empower" » Open Empower: Advance & Credit » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Empower » click "UPDATE".
3. Clear Empower: Advance & Credit app cache: Clearing cached data will force your app to retrieve the latest data directly from Empower servers.
   1. On Android, goto Settings » Apps » Select "Empower: Advance & Credit" » click Storage » click "Clear Cache".
4. Check Empower app permissions. If any of these permissions required to use your device's features are disenabled, Empower might not work.
5. Uninstall and reinstall Empower. If nothing else has worked, completely uninstall Empower then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Empower not working

2. Fix Empower Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Empower be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Empower not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Empower may not be able to connect to the Internet when running in the background.