Published by Tre

Report an issue with Mit 3.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Mit 3?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tre to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Mit 3 image 1 contact Mit 3 image 2

About Mit 3

1. Og hvor mange SMS’er sender du egentlig til dine kontakter? Forbrug af 3. partsapplikationer som iMessage eller Skype er ikke inkluderet.

2. Du kan hele tiden holde øje med hvor meget eller lidt, du bruger, selv når du fx køber din togbillet via SMS på mobilen.

3. Du kan fx se, hvornår på døgnet du bruger mest data eller ringer mest.

4. Giver et smart overblik over dit forbrug på data, SMS og tale helt ned til mindste detalje.

5. Med Mit 3 App'en får du overblik over dit forbrug, fuld kontrol over dit abonnement, og ingen ubehagelige overraskelser.

6. Hvem af dine kontakter ringer mest til dig?

7. Tjek dit gennemsnitlige forbrug og den historiske udvikling i op til 6 måneder tilbage i en flot grafisk fremstilling.

8. Log på app’en med dit Mit 3 eller 3Admin login.

9. Og hvem SMS’er du mest til?

10. Vær opmærksom på, at udenlandsforbrug kan være op til 31 dage forsinket i app’en.

11. Kontakt kundeservice – se åbningstider og ring direkte.

Mit 3 Customer Insights

1. When you open the app for the first time, dashboards are always unavailable, you need to switch to another tab and then backwards tabs to see them.Completely unable to use the app, alway end up with: try to log in again laterReally bad app not intuitive at all, I get permanently stuck in a login loopCould not understand the language.

2. I can't imagine I'm the only one with this issue? Also when I press the "open Mitid app" button I get an error.There is no option to see the content in english and I run out of data.

3. Please write in englishno english language not all subscribers know how to read and speak danishDoesn't allow you to loginPoor app.

4. I can't log in MitID because it requires the scanning of a QR code that's on my phone, with my phone.

5. Not really the best service especially when you need the connection.Can't login, it always says: try again later.

6. Doesn't seem to be any easy way around this and the other options are quite bothersome.

7. Tried to add more and it keep saying temporary error.

Steps to Troubleshoot & Fix Mit 3 Issues

1. Fix Mit 3 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mit 3: Restarting the app will resolve most errors.
  2. Update the Mit 3 App. Here is how:
    1. On Android goto PlayStore » Search for "Mit 3" » Open Mit 3 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mit 3 » click "UPDATE".
  3. Clear Mit 3 app cache: Clearing cached data will force your app to retrieve the latest data directly from Mit 3 servers.
    1. On Android, goto Settings » Apps » Select "Mit 3" » click Storage » click "Clear Cache".
  4. Check Mit 3 app permissions. If any of these permissions required to use your device's features are disenabled, Mit 3 might not work.
  5. Uninstall and reinstall Mit 3. If nothing else has worked, completely uninstall Mit 3 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mit 3 not working


2. Fix Mit 3 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mit 3 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mit 3 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mit 3 may not be able to connect to the Internet when running in the background.

Reported Issues