Contact Virtuagym Customer Service

Why should I report an Issue with Virtuagym: Fitness & Workouts?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Virtuagym to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. One suggestion I have and only reason I gave 4 stars is once you plan out activities and start workout you cant manually add reps and weight to exercises, u have to stop training change then continue.

2. There will be times where I'm just on to log something I've done and because of all of the exercises within the app, I always see another exercise I could do in the moment and increase my workout and calorie burned, so im ALL for it!! Nearly every exercise you can think of is in the app which makes it super convenient.

3. Spent hours putting together a custom workout that had 17 different exercises to track.

4. Finding a particular workout and then making it play took a lot of clicking around to figure out that I had to put the workout on a schedule first.

5. Often I just want to add a few extra exercises to a workout but now I can't see those extras.

6. Overall, this app is great! It sometimes crashes if I pause the workout for more than a few seconds, or glitches and repeats sets.

7. Some have different names than what it may be called in a different workout app, but there's usually a workout.This app sucks.

8. I'm new and maybe this is something I haven't discovered but if I exit the app, to check a message or see something with my music player, while a set is in play I have to start over when I come back, find that annoyingwell rounded app, got all you need.

9. For some reason planned workouts now show on a separate screen to other activities that I also want to schedule for that day.

10. BUT, I really like seeing the preview of the next exercise during my rest period, that I have the option to pause if I need a bit longer to rest, and that a lot of the prompts are both visual and auditory.

11. Jeefit app made it work perfectly, hope to see something like that here.Can't even log in, every time I try it says my account is locked.

1. Fix Virtuagym Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Virtuagym: Restarting the app will resolve most errors.
2. Update the Virtuagym App. Here is how:
   1. On Android goto PlayStore » Search for "Virtuagym" » Open Virtuagym: Fitness & Workouts » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Virtuagym » click "UPDATE".
3. Clear Virtuagym: Fitness & Workouts app cache: Clearing cached data will force your app to retrieve the latest data directly from Virtuagym servers.
   1. On Android, goto Settings » Apps » Select "Virtuagym: Fitness & Workouts" » click Storage » click "Clear Cache".
4. Check Virtuagym app permissions. If any of these permissions required to use your device's features are disenabled, Virtuagym might not work.
5. Uninstall and reinstall Virtuagym. If nothing else has worked, completely uninstall Virtuagym then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Virtuagym not working

2. Fix Virtuagym Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Virtuagym be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Virtuagym not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Virtuagym may not be able to connect to the Internet when running in the background.