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- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Fastic AI Food Calorie Tracker Customer Insights
1. This is a huge help to keeping track of things but also keeping me on track! 💗4 month review: Fashion over Function when it comes to the confusing layout, Fastic makes you work to get to the fasting section and history, which should be front and center.
2. (optional) I love how it goes beyond tracking just your fasting and weight loss, it allows me to track so many aditional things such as, my steps, water intake and meals.
3. Unfortunately for as long as I have used this app, and for how awesome it has been, due the recent update, I have uninstalled it.The app is very useful for keeping track of your fasting start and stop times as long as it's less than 24 hours.
4. I paid for the premium version but I won't renew.Full screen ads *with audio* everytime you do anything? That's not the kind of thing you can do for a utility app, guys -- if you already know how to do fasting, the app is essentially just a timer with some perks.
5. I've been using it for over 2 months so this change for the worse is a bummer.The recent update is disappointing.
6. I know that they need to make money, but in the last few months they moved from regular small adds, to full screen, media playing adds with sound.
7. But having ads shoved in between every button press makes those few uses quite annoying.I 2nd what Eric said below... Since the recent update, yes the ads are annoying.
8. It doesn't keep correct track of your weight loss.
9. It was nice that it had the frosty system to allow a bit of flexibility in fasting, but if they keep it up with these ads, I'm going to need to move on.
10. It shows a random incorrect current weight and incorrect goal weight and you can't change it.
11. I don't use the appt to track steps or water so it doesn't need space on the dashboard.
Steps to Troubleshoot & Fix Fastic AI Food Calorie Tracker Issues
1. Fix Fastic AI Food Calorie Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Fastic AI Food Calorie Tracker: Restarting the app will resolve most errors.
- Update the Fastic AI Food Calorie Tracker App. Here is how:
- On Android goto PlayStore » Search for "Fastic AI Food Calorie Tracker" » Open Fastic AI Food Calorie Tracker » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Fastic AI Food Calorie Tracker » click "UPDATE".
- Clear Fastic AI Food Calorie Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Fastic AI Food Calorie Tracker servers.
- On Android, goto Settings » Apps » Select "Fastic AI Food Calorie Tracker" » click Storage » click "Clear Cache".
- Check Fastic AI Food Calorie Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Fastic AI Food Calorie Tracker might not work.
- Uninstall and reinstall Fastic AI Food Calorie Tracker. If nothing else has worked, completely uninstall Fastic AI Food Calorie Tracker then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Fastic AI Food Calorie Tracker not working
2. Fix Fastic AI Food Calorie Tracker Server issues & Internet Connection
- Check network connection: An unstable Internet will make Fastic AI Food Calorie Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Fastic AI Food Calorie Tracker not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Fastic AI Food Calorie Tracker may not be able to connect to the Internet when running in the background.
Reported Issues
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I would like to cancel my subscription immediately and receive a refund please.
— by Jose Menendez 4 years ago -
I purchased a subscription for $14.99 for 3month offered by the app. I was charged $29.99. Please explain and resolve.
Thank you
Janis Leyva— by Janis Leyva 4 years ago -
Water intake is not saving on app. Did the first day
— by Doug Cousins 4 years ago -
The new water tracking widget in the latest update is not working right. It reset to 0 mid-day today. I re-entered my numbers, and then a couple of hours it reset to 0 again. Please fix this.
— by Gloria Cangahuala 4 years ago -
Hallo,
die Fastic App speichert die Eingaben im Wassertracker getätigten Eingaben auf meinem iPhone 11 (aktuelle IOS) nicht mehr. Ich bin PLUS Kunde und bitte um
zügige Behebung des Fehlers— by Stephen Wanner 4 years ago -
Water input is not working. It will record and send reminders, but will not save for total
— by Colleen McIlmoyle 4 years ago -
Hi there,
Ever since your last update a few days ago the watertracker doesn't save the progress anymore. I add my daily intake and after closing and reopening the app it's gone back to zero, messing up my stats as it can't be edited anymore.
Could you please fix that asap?
Thanks!— by UTE HEINZEL 4 years ago -
I changed my mind about the yearly membership,,,the app said I can cancel in the first 3 months and get a full refund. Please refund.
— by Suzanne Glick 4 years ago -
In August 2020 I downloaded the app and paid for 3 months of Plus. It auto-renewed, but I had deleted my account and the app. However, my subscription is still paid for and on my phone so I would like to re-access Fastic plus, but the app isn't recognizing my subscription. It's paid for though, and I'd like to use it again. Please advise on how to access my subscription again. Thanks
— by Marla Rogers 4 years ago -
I want to cancel subscription of Fastic app as it was there in my iphone and now iphone is not working but subscription is still on. Request to please cancel subscription ASAP.
— by Dashana Dahiwele 4 years ago -
I already paid yesterday $56.49. App is asking again for payment to open up
— by Sharon Basman 4 years ago -
Hello. I cancel me abo app fastic fasten with number GPA.3319-6225-0750-91295..11
Tank you.— by Faryba Alipur 4 years ago -
I canceled my subscription the first day I used it, it was not what I was expecting, can I have a refund?
— by Rich Wang 4 years ago -
I want to cancel my subscription as I was charged for 3 months.
— by Michael Bocci 4 years ago -
I can’t get my account I have a buddy I need to have access to my account
— by Glenda 4 years ago -
Please cancel my Fastic account and refund the annual fee that was charged to my account by Monday, Nov. 16, 2020. I have no interest in this app and do not use it.
— by Anthony Calamai 4 years ago -
Please cancel my subscription and refund my money.
— by Paul Wehlage 4 years ago -
Hi,
I accidently subscript to the app about few minutes back and money was deducted. I would like to cancel the subscription and get a refund. Is it possible? Kindly help. Thank You:)— by Suganthi Priya 4 years ago -
Cancel my membership for fastic for all payments moving forward.
— by Amber 4 years ago -
I need to cancel fastic
— by Amber 4 years ago -
I would like to cancel/non renew my subscription.
— by Erica Reid 4 years ago -
Hi, I would like to cancel my subsciption. Thnaks
— by Fanny 4 years ago -
I would like a full refund on the program Fastic as per disclosure when I signed up as I have changed my mind. My phone is 519-881-8639.
— by Laurie Caloren 4 years ago -
I need to address a issue with my payment to Fastic. I signed up for a special offer assuming it would over ride the original offer I had just accepted, but it didn't. I was charged $14.69, then immediately charged$16.79.
— by Rocky Bellew 4 years ago -
What is my account? I want to cancel it. I paid for one month only. Do not continue to take any other payments. Please confirm. Thank you
— by Alfreda oden 4 years ago -
I pushed purchase 12 month subscription by mistake, please can I get my payment from my credit card canceled please
— by Dennis Mouranga 4 years ago -
Cancel subscription accidentally
— by Radhika Avadhani 4 years ago -
See previous email - I purchased FAstic Plus and paid for it but every time I click on a Plus tab in the app it asks me to sign up to Fastic Plus. I have paid for nothing - except frustration!
— by Annie Singleton 4 years ago -
Cancel subscription now
— by Debby Hoskins 4 years ago -
I need a refund. I joined twice in error!!
— by Valerie Matarazzo 4 years ago -
Cannot login to my diet asking for payment I have paid for 3 months last week Wednesday, stevena Johnson
— by Stevena Johnson 4 years ago -
I cant chat with my app buddies i can only see thier fast status. Can you help me out?
— by Mary Klaric 4 years ago -
Please cancel this account I been charged 32.99 for Sept and I had canceled this subscription before the end of August. PLEASE STOP CHARGING ME AND REFUND MY MONEY!
— by Silvia 4 years ago -
Hello
I accidentally deleted 1 day from my records, is there a way to recover it, or add it manually?
Many thanks
Dani— by Daniele Ria 4 years ago -
Hi - I subscribed to a 3 month subscription via iTunes today. However I cannot now access all the features. Please re instate my purchase. Thanks
— by John Baillie 4 years ago -
I have signed for a three months trial and do not wish to renew this app for the year. How do I cancel the renewal? This app is not listed on my Google subscription, even though I have paid it with my google account. Why not? I only like apps that I can conrol the subscription through google! Please answer my question and tell me how to cancel the renew of this app. Thanks.
— by Ana Hauser 4 years ago -
I’ve cancelled my subscription and account but I am still being charged. How can I resolve this?
— by Isac omar 4 years ago -
Please refund and cxl membership didn't want this process misleading
— by Tracy Dunne 4 years ago -
I have been charged £82.99 for app when I suppose to pay monthly please may I be refunded for this
— by andrew davies 4 years ago -
I need to cancel my subscription.
— by Pam Rowan 4 years ago -
I downloaded the app 20 mins ago, I only wanted the free version and clicked on premium by mistake. Could I please have this refunded? I want to try the app first before committing to pay for an upgrade.
Thank you
Julie— by Julie 4 years ago -
I paid for 3 months (5 days ago) and suddenly, i lost access to the “plus” content!
It went back to day one, asking for profile info, etc— by Jennifer 4 years ago
