Contact Fastic AI Food Calorie Tracker Customer Service

CANCEL MY ACCOUNT AND MY SUBSCRIPTION. there is no option to cancel the sub, this company is a scam.

I wish to cancel my Fastic subscription

Haven't received tennis shoes order# 8397314,Product#38211358 ordered on 5/12/21. Full price $33.24+S.h. . are they shipping my parcel?

Please cancel my Fastic subscription. I would do it myself but I don’t see it in my paid subscriptions to cancel it. I do not want to be charged. Thanks

When I try to edit yesterday’s fast times-I made a mistake-the screen just turns grey and there is nothing there.
I e tried multiple other dates and they ALL are editable/they ALL work. But May 30th doesn’t. Help!!!!

I cancelled my FASTIC app through Apple ID IPhone within two days purchase and Apple credited me, Then I see a charge for $29.99 + 1.00 on my Credit Card that I did not authorize. First of all, how did your company access my credit card? I've already filed a dispute with the credit card company Capital One, Can someone reply to me?

Hi there,

I’m struggling to log back in to my account. The forgot password option just keeps loading.

I no longer want your services thru this Fastic app. Do not charge my account fir this every month… I responding and I’m letting you no I no longer want your services

Will I get a refund because the fastic app was charged twice on my bank card
I love fastic and want to stay on! Just got charged twice.
Thanks
Kathy COYLE
CAN YOU TEXT ME 8177707977

I love the app it is helping me! But please help they charged me twice and I have two different pages going at once yikes please help me!
Kathy Coyle

No me explican nada ni me dan la lista de los alimentos que puedo comer como lo prometieron en un principio solo cobran y cobran para pasar a otra fase

Refund my 12.99 app cancelled

Cancel my subscription today

I cant cancel my subscription in the android app. I followed the guidelines to unsubscribe but I can't not find the fastic app on my subscription options

I have the app downloaded and I paid for the year but I am trying to get it on my iPad Air and cannot seem to find my login information on my phone I automatically login and I do not have my old email can you help me keep my membership and install the program or app onto my tablet with all of my progress

Hi. This isn’t a complaint as such. I got confused today while looking at your tweet on Twitter and I managed to subscribe twice !!! Please if at all possible could you please cancel and refund me ? I know it’s all my own fault. I would be very grateful for your help.

Hi. I got very confused today while looking at your app. I think I now have 2 subscriptions. If it is possible could you please cancel everything??? I know it’s my fault but I’m hoping you can help. Thank you in advance for your help.

I transferred my data to my new phone and lost all my data to the Fastic app pro. It started me out with the basic app as though I don’t already have an account. How can I restore my information and keep from paying for a new subscription that I already paid for?

I downloaded the free app but now it keeps trying to take a $33 payment that I was unaware of. Now I can’t purchase or download anything else due to this “unpaid” balance. I deleted the app a while ago and it’s still trying to charge

The app has not been available for at least a day. Just gets stuck on the open branding page!?

I have deleted and reinstalled the app multiple times. Still the same. Unusable.

You charged me 12.99 I want complete refund I did not authorise!!!!! I have cancelled app!!

I had been using the app for a while. I had problems with my phone and lost all my information. Is there anyway to get my history back? I had 1000’s of hours of fasting but now it shows zero

CANCEL AND REFUND IMMEDIATELY!

CANCEL MY ACCOUNT AND REFUND ME MY MONEY

The step counter on my app doesn’t work .... looking at the FAQ and reviews this seems to be a common problem but nobody has had an answer from you as to why....
Please could you tell me what I need to do?....
Kind regards
Jill Stevens

Fastic cancel subscription

All my progress is gone. When I opened the app it at a startup screen

Can I talk to someone please

I try to use the app to log in food or drinking no matter what I do I can't

Quiero cancelar mi suscripción a fastic pero no me da opción de hacerlo y ya me aplicaron un descuento de 609 pesos que yo no autorize

I enrolled for the 7 day free trial. May 3, I cancelled on the fifth day May 7, yet I was charged 29.99 On May 11. PLEASE CREDIT MY ACCOUNT

Fastic Fasting app ending of subscription. I signed in for a 7 day trial. I do not wish to continue with this subscription or to the monthly plan. I was told the trial would automatically go to a monthly plan if I did not unsubscribe but I can not find a way to unsubscribe. This app does not meet my requirements. I have been charged $1.47 on my VISA for a trial and I do not want any more payments coming from VISA for this app. The app is under the subscription for kaye.ferguson0@redacted KayeFerguson I make this request under the two laws GDPR and CCPA. The subscription came from a Facebook link and it has proven to be impossible to trace how the subscription can be unsubscribed to.
Kaye Ferguson

I purchased the full plan for 1 year. Can I have the app on both my iphone And Ipad without additional cost?

The app is asking me to update, but It’s up to date in the App Store so I’m stuck outside and can’t use it

Hi there!

I was offered a loyalty discount on fastic plus for $1.19/week instead of $4.60 (69% off). If I accept this offer, do I have to pay this amount on top of the initial price that I paid to have the fastic app for the year, or does this deduct 69% from the amount that I initially paid (refund-type situation). In other words, in accepting this offer, will I be paying MORE than what I initially paid?

Thanks!!

Cancel subscription you people arw.f

Cancel subscription you people are full of it and robbing people

I have been charged 4 times for Fastic since I downloaded it in April. April 30: $42.39; May3: $1.00 followed by $84.79 on May 3; and one pending charge in May for $29.99. What the hell is going on?! How long am I going to be charged for Fastic? I love this app and my husband and I use it every day, but I'm not going to pay for it over and over and over. We were considering recommending Fastic to others, but there’s no way I’d do this now. Please resolve this issue or you can refund me my money as I cancel my membership.

I would like to cancel my subscription, please.

I want to cancel app please.. Please do not take subscription.. I do not want or use the app

I don't want to use the app anymore even though I deleted my account before and the app on my phone. I still get ''failed to pay subscription '' notification frequently. If you could cancel that it would be great

Bonjour
Votre app est super, mais je ne sais pas comment mettre en place le compteur de pas ?
Merci de votre retour rapide
Cordialement
Coz

Since yesterday, when I tap on the app I get a black screen. This has lasted a full day and won’t change.

I attempted to cancel my subscription with no success!
I have now been charged $29.99. I want my money back please! I have a ticket number as of May 3 when I contacted support@redacted.

I want my money back. I already had cancelled this app. I am not sure how it was reinstated. Please refund my $33 asap. I went in a cancelled it again. This is ridiculous. Amy Taylor

My name is Susan Partin. My blood results showed that my sodium and my chloride levels are low and my doctor told to only drink a little water. Please let me cancel to get a refund . I sent two messages yesterday. Thanks, Susan Partin

Hi I downloaded this app a couple of weeks ago and it just wasn’t working out so I deleted it but for some reason I still charged me almost $30 and I would please like a refund

Hi, I purchased the program 3 months ago, the full version. As of now, I am not interested in fasting, but I missed the renewal date, so today was billed again for another 3 months. As I said, I am not interested in using the app. Please consider cancel the payment, and credit me with the amount that was charged.

Could I cancel my subscription at the end of payment period?

I went to doctor today and hernia over my blood results. I have very low sodium level and a very low chloride level. I have been told to not drink so much water. I need to cancel my subscription and get my refund. Thank you, Susan Partin

I had my blood work today and I have really low sodium levels and low chloride levels. I can’t drink much water any more . I need to cancel my membership of 3 days. Susan

Dear sir/madame,

I'm Athena. I recently bought a one week trial subscription for 1$ and for three days now ai was trying to cancel the subscription caus I don t want to use it or bill me. I bought it through the website. But I can t find a way to u subscribe and it billed me for 24.97 euros. Please explain to me how i can unsubscribe and I would also like a refund.
The subscription is through my mail athenatsiachte@redacted .
Please reply soon.

Thank you,

Athena

Please cancel may subscription emediatly...its not fit with my schedule...please send me email as soon as possible to cancel it...thank you

I want to cancel may subscription...is not worth it...i want to cancel it today...asap

I tried the monthly for 12.99 and before my first month was over I was offered a year for 29.99. I paid that and then when my first month ended I was still charged 12.99 for my second month, under the same account. I want a refund.

Cant figure out how to connect Fastic App to record on my phone my walking steps

How can I manually edit steps. I don’t carry my phone but use a step counter. Any help would be appreciated.
I have no complaint, as this app keeps me on the straight and narrow. Love it!!

I signed up for fastic last night but it's not suitable for me as I can't speak directly with anyone. Will I have to pay for the course as I first found it on Instagram and it said that you get 7 days free

So I wanted to try out the app with a free trail, but it ended up churching my card $40 for the year, I cancelled my subscription but I wanted to know how to get that money back ? And if it will how long will it take ?

Step counter not working

I just registered on your app Fastic. It has randomly assigned my steps at 7679 when I have 19622. Can’t find anyway to put my steps in and your app does not connect to MyFitnessPal or Fitbit- I use both. Frustrated. If I can’t put my steps in I will not be using your app or consider getting the plus version. My phone is NOT my step tracker - I don’t carry it on me when I am working out.

I want a refund for my subscription. Haven’t even been asked to pay any amount and was charged 68,99$!

Quería los días de prueba gratis d
Pero ya lo quiero cancelar y no me deja cancele mi suscripción ya no la quiero y no quiero que me sigan cobrando

I don’t want to use the plus anymore and I would like to cancel my subscription

Hi,

I downloaded the app on April 13th or 14th and I paid a 1.00 fee for the trial or for the time being. I tried to cancel my subscription several days in advance, but my purchase never showed up in APPLE and I never got an email of my purchase! Also, I decided to do the ONE month 12.99 plan and was charged for the 3 month recurring plan. 29.99. I have tried to cancel my membership several times and still have had no success. I no longer want access to this app and would like to have my membership canceled. Thanks.

Hi, my 13yrs son has subscribed your app & I'm so sorry I had no idea. Please I would really appreciate full refund back. I have looked into it he subscribed accidentally on 10th April just using it like game. I'm really upset as I can't afford subscription like this. Please could you deal with it urgently. He thought card payment was meant to be just put in but you won't use it unless I authorise it. Now £69.99 been taken out of my account. I would like unsubscribe & would like full refund please. I look forward to hearing from you soon. Many thanks. Uma Sidki

Do not remove any further money from my bank

I cancelled my subscription and got charged $30.89. I WANT A REFUND NOW.

When I login to my account is show Gorancho Kostevski.Please delete the account with my email Ceca.london@redacted .He use my email to make a account.
Thank you so much

I cancelled this the day that I got it on April 8-we will call it buyer's remorse.
When will I be reimbursed for the $86.23? I have yet to see the credit on my credit card.

Please cancel my subscription, I will be asking Apple for a refund. The foods you have chosen for me are horrible and I don’t know one person who would eat those foods. Please cancel

I just signed up and I didn’t want the plus. I only want to use the free service. Can I cancel and they not take it out of my account? Or reimburse?

I just was billed for an entire year subscription, and I do not want to be billed for an entire year. The way the billing was presented was very unclear. Please refund my credit card. Thank you! April 18, 2021

I would like a refund of the balace of my time with you I can no longer use it, the fasting made me ill and now on medicatiom I have a limited income so the refund would be appreciated

My credit card was charged twice and once during the 7 day trial. Please refund my account and I am requesting to cancel. Thank you!

Hi I have downloaded the app as a free trial. When I went into my subscriptions it isn’t there and no way for me to cancel. I would like to cancel and would like a refund. I will contest the charges as there was no way to cancel. I would like a response to this email as soon as possible. Thank you.

Cancel my subscription diet isn’t for me

Where did all my flames go?

I want to connect my old fastic account to my new phone? I have paid for the Fastic Plus app and I don't want to pay again. I have sent 2 emails via ‘help’, but have had no answer. Will someone please contact me.

Hi Fastic, I have been trying to contact you for a week now but I have had no luck in getting a reply back from you so I will try this forum. You took 3 months membership from my account by mistake last week, just under 30 euro. I did try the app for 1 week for 1 dollar, but after a few days I realised I wasnt able to do it, too busy with home life, small kids, etc so I uninstalled the app from my phone, and I thought that was that. Perhaps the fault lies with me for not having clicked some button or other as I am not very tech savvy, but I got a big shock to see that my money was gone from my account, and I didnt understand it as I wasnt using the app, nor did I even have it on my phone but yet my money was taken, this is quite a lot of money for me and I would really appreciate if you could refund this amount back into my account please. I am sorry if this was done through my own error initially, but I wish I would have received a reminder that this amount could be taken out if I did not do some adjustment to the app.
kind regard,
Marie

I’ve just changed iPhones and my Fastic details have not transferred

I am handicapped; very limited movement. This app “ sends me on a jog”; then is disappointed when I can do it. This app “ talks a lot.... but answers NOTHING😡. JUST ANSWER now wants to charge me yo ask a question.... SERIOUSLY WHAT A SCAM ‼️🤬✔️

The font is WAY too small! Is there some way to increase tge size? The normal methods don't work. I struggle to.read everything on there.

Hello there. I can't login my fastic app. The app kept crushing down so i deleted and reinstalled it, it does nothing when i çalıcı on log in using facebook button. I have been using the app for more than 9 months so i have alot of my fasting data there that is important to me. I require your help please.

Please canel this account and the 29.99 renewal fee.
There was miss information and the app is not for me I do not want it.

Hi! Step counter is not working on the app. How can I fix this? Thank you in advance for your time. Kind regards,
Sonia

The yearly fee is 74.99. I was charged 84.99

My purchase was by mistake, I cancelled my subscription minutes later after my purchase and I would like a refund of my 40 euro. I’m more then happy to show my recipe (PayPal) and prove my cancellation via The App Store and now is just like my money back.

I thought I was being offered a week trial, that would have been great instead of being charged for the 3 months. The app does not work properly for me. Can I please be refunded the total of $31,79, as if I would have had the free trial, I would have canceled the subscription after finding out this was not helpful to me. Thank you.

A purchase was accidentally purchased off if my card with the app. I need my refund .

I want to cancel NOW. The program is not working for me.

Hi, I payed for a yearly subscription though I also been charged £22.77 . Please can I get some feedback and refund . Thank you

I had to get a new phone and old phone died. When i started new phone I could not sign in to fastiq and lost all my data. It will not let me change email pw saying its already in use. I dont even know my pe anymore because i tried resetting it so many times. Opened a new acct. am i being charged twice? Can you get my old data back?

I want to do a 36 hour fast, but there is no option to set a longer fast. I totally hate that I am locked in to the Beginner, Expert or Warrior times. There needs to be an alternative one that you can set for a longer term fast - sometimes I have done a 7 day fast....we NEED THIS OPTION! Otherwise I am going back to my Zero app which allows for this.

Sorry I do have a Fastic APP. I purchased the Easter special offer subscriptions £19.99 to join Fastic and get the benefits. This was done on Sunday but I have as yet to receive notification of my payment or any further advice regarding membership. Can you lease advise or I’ll be seeking a refund

Hi,
I am a recent subscriber to Fastic. I have a yearly subscription. I cannot figure out how to get the app to record my steps and I cannot find a "help" obutton n the app. Please get back to me.
Thank you.

Login in to Parler the Catcha would only bring up capital letters even though I selected lower case on iPhone

Something has gone wrong with my stop start fasting prompt. Can I reset it or correct it or can you do it. Thanks

I am trying to cancel through subscription on my iPhone and there is no option to cancel, only different re-subscriptions.

I was just billed for 3 months but I cancelled my subscription. You really should alert people when their card will be billed again I need to get a refund.

I cancelled my subscription and deleted the app. But still getting charged for the application.